Features
The One Thing Missing From Your Innovation Efforts: A View of Customers ‘In the Wild’
"Innovate or die," the saying goes. But as companies try to sharpen their competitive edge with new product and service ideas, many don't realize that their efforts are fundamentally misguided. ...
States—Not Feds—Should Oversee Workers Comp; Reform Challenges Mount
Workers compensation insurance is getting a bad rap these days, with everyone from an investigative media organization to North Carolina's governor offering criticisms of how "the grand bargain" of ...
How Wearable Devices Are Disrupting the Insurance Industry
Nearly 50 years after Captain Kirk began using his wrist communicator on the television show "Star Trek," wearable technology is taking hold. From Fitbit to Google Glass, the technology is ...By The Letters: Multiple Insurance Regulators
As the regulators and other entities influencing the regulations of U.S. insurance companies have multiplied around the world, it's become harder to keep track of them. Andy N. Mais and David S. ...
Strategies for Coping With a Tsunami of Regulations
Once upon a time, insurance regulation for U.S. companies was pretty straightforward. But then came 2008. Things changed. The influencers if not the direct regulators of U.S. insurance companies have ...
Changing Behavior of American Drivers and the Impact on Auto Insurance
Americans just love driving. They clocked 35,795,000,000,000 miles in 2014 and have far outstripped every other nation in driving mileage. Insurance companies historically have placed a great weight ...
A Boardroom Guide to NAIC’s ORSA
The National Association of Insurance Commissioners voted to implement an addition to U.S. insurance regulation known as the Own Risk and Solvency Assessment Model Act back in 2011, but it is this ...
Executing Business Strategy by Letting Others Take Center Stage
Insurance leaders are well aware that their firms need well-defined strategies to succeed in an increasingly competitive marketplace. That message is trumpeted in countless books and articles ...