Features
Carrier-Agency Relationships: Partnership Benefits Weakening
Carriers putting money and resources into technology for agents aren't making much progress, according to a survey conducted by Deep Customer Connections and Wells Media's Insurance Journal for ...
The Highs and Lows
Looking across different slices of the data from two years of surveys, a few numbers stand out among a range of scores that generally fell between 5 and 6. The lowest "helpfulness" scores for any ...
Carrier Investments in Agency Tech Largely Not Paying Off: Agents Survey
Property/casualty insurance carriers investing in technology to help agents haven't yet made great strides in the minds of their agency partners, a late-2015 survey for Carrier Management reveals. ...
Survey Format; Participant Profile
Nearly 400 agency representatives (390) responded to the survey that asked four basic questions: How do you score your relationships with carriers and carrier technology in helping you to perform key ...
Nowhere to Go But Up
While the overriding theme of the DCC report was the fact that the latest survey results generally corroborate a collection of mediocre scores for carrier technology from agents and just slightly ...
Fresh Strategies, Experience, Tech and Innovation Can Help Insurers Succeed
If guesswork is the enemy of business efficiency, then precision is efficiency's closest friend. Whether speaking about an automaker's assembly line or a consumer's wireless communications, this ...
Business Email Compromise: Which Insurance Policy Pays?
Con artists have been increasingly busy the past couple of years convincing employees of companies and financial institutions to transfer funds to accounts masquerading as those of legitimate vendors ...
How Has the Global Terrorism Landscape Changed in the 15 Years Since 9/11?
Although the history of terrorist atrocities may stretch back through the decades, it was that sunny September day at the start of a new millennium that seemed to define a new era in terrorism. ...