Technology/Science
Enrich Customer Data to Gain Strategic Advantage
The ability to capture and use customer insights to shape the buying experience can offer insurers a strategic advantage, but most companies are using only a fraction of the data in their possession, ...
Young Agents Want the Tech Tools Needed to Compete Against InsurTechs
With so much attention lavished on InsurTech startups that vow to replace them, young insurance agents feel they are being shortchanged in the race to invest in insurance technology. Just give them ...
Storing Telematics Data in the Cloud Puts Driver Privacy at Risk: Research
Drivers' private information can be compromised when stored in the cloud for usage-based insurance (UBI) programs, according to researchers. Using connected-device, or telematics, functions in ...
NY Regulator: States Should Use Its Cybersecurity Rules as Template
A group of U.S. state insurance regulators should use New York's sweeping cyber security rules as a model for how insurers must protect their networks from hackers and when they must disclose cyber ...
Autonomous Vehicles, Smart Homes Lead to Shifts in Exposures—and Underwriting
Today's insurers want to be there for their customers—literally. With sensors of various kinds in policyholders' cars, homes and personal devices, "exposure data tracking" is rapidly becoming a ...
P/C Insurers See $ in IoT, Smart Home Tech; Limited Data Access Hampers Potential
Internet of Things and smart home technology offer significant growth potential for property/casualty insurers, but data access limits could restrict how big the boom becomes, according to a new ...
2017 Insurance Industry Mergers Could Reach Record Levels: Conning
Signs point to 2017 being another year of "robust" mergers and acquisitions, thanks in part to a number of ongoing industry trends and a current government climate that show no sign of letting up, ...
The Hartford Hires Shuman to Fill New Chief Digital/Customer Experience Officer Slot
The Hartford created a brand new executive slot designed to help it compete in the digital age, and a former manager with the company is returning from Travelers to fill the position: chief digital ...