Industry News
Aviva Email to Thousands of Customers Calls Them ‘Michael’ by Mistake
Aviva plc recently made a doozy of a customer service mistake, accidentally using the same name for several thousand of its customers. The British multinational general and life insurer sent an email ...
Business Interruptions Spread Globally as Coronavirus Cases Grow
Facebook Inc. is restricting employee travel to China, while other big companies including and Nissan Motor Co. and Starbucks Corp. are taking measures to shield employees in areas hardest hit by a ...
Nationwide Invests in KINETIC, a Tech Startup Focused on Reducing Workplace Injuries
Nationwide said it has invested in KINETIC, a startup that makes a smart wearable device and software platform designed to reduce workplace injuries. The investment comes through Nationwide's venture ...
Australian Insurers Strong Enough to Handle Recent Bushfire Losses: A.M. Best
Australian insurers are well-capitalized and should be able to withstand losses from the 2019/2020 bushfire season, aided by strong capital positions and support from reinsurance partners, said AM ...
Corvus CEO Edmundson: InsurTech and Cyber Cover Offer a Potent Mix
Cyber continues to be a fast-evolving risk. But Phil Edmundson, founder and CEO of the Boston-based InsurTech-focused managing general agent, said his company's strategy takes that into account. "The ...
American Family’s Minimum Per Hour Rate Raises to $20
American Family Insurance said it has raised its minimum hourly rate to $20 per hour, a bid it hopes will help attract and keep customer service talent. The Wisconsin-based property/casualty ...
Australia’s Bushfire Risks Creating Its First Climate Refugees
Australian wildfires that have razed thousands of homes and blackened an area about the size of England may also create the nation's first climate refugees. That's the view of Michael Mann, ...
Zurich North America Is Latest Insurer to Name Sustainability Officer
Zurich North America is the latest insurer to name a sustainability officer - an executive who leads corporate initiatives to help the company contribute positively to the environment. Ben Harper ...