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3 Ways to Speed Up Claims and Boost Customer Satisfaction
Insurers face three key challenges: They operate in an already crowded marketplace, they have to meet the ever-increasing expectations of consumers, and they face incursions by disruptive tech ...
Pushing and Pulling Lloyd’s Into the 21st Century
Twenty-five years ago, the Lloyd's of London marketplace was teetering on the brink of insolvency, reeling from billions of dollars of asbestos and pollution liabilities. Many of the best brains in ...
Change Isn’t New for Lloyd’s
Well before the "Future at Lloyd's" project, the market began pursuing modernization, Chairman Bruce Carnegie-Brown noted. For example, the market has been pushing to digitize the way risks are ...
Liability Long Tail Could Get Longer
One of the most challenging things about liability insurance is that claims on this year's policy might be made well into the future. If exposure to a chemical, product or business activity this year ...
Parametric Insurance Takes Off
Now that property and casualty insurance coverage terms for business disruption losses are gradually tightening, a singular insurance product used primarily to protect businesses against ...
Smart Commercial Insurance: New Data Sources Fuel New Underwriting Era
The underwriting behind most commercial insurance is a marvel of steadfast, gradual iteration. It stretches back to the 14th century, after all. In my experience running a commercial insurance ...
Kentucky Makes a Major InsurTech Overture, Drawing National Interest
On March 26, 2019, Kentucky Governor Matt Bevin signed new legislation that establishes the nation's first comprehensive insurance regulatory "Sandbox," making the Commonwealth of Kentucky a true ...
Is the IoT the Future of Workers Comp?
Internet of Things capabilities, already familiar to insurers from personal lines applications like auto telematics, are emerging in the workers compensation space through purpose-built monitoring ...