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CEO Reflections: Business Lessons From COVID-19, One Year Later
If COVID-19 has taught us any important business-related lesson in 2020, it is the importance of being agile. More than a mere business practice, this agile philosophy of quickly adapting to ...
COVID-19 Is Accelerating Technology Adoption, Innovation
The global pandemic has triggered fundamental changes that present insurers with new challenges and opportunities. Insurers embracing technological advances in underwriting will have an edge in the ...
How to Fix Your Remote Onboarding Process
For many organizations, it's been a year of operating remotely. As employees and managers have worked to overcome the challenges that come with remote work, some are now facing a challenge they ...
Making Insurance Personal: Tailoring Insurance Products to Meet Consumers’ Needs
According to a recent Accenture study assessing consumer views about the financial services industry, personalization is a critical success differentiator for insurers. This trend toward ...
How Increasing M&As Will Reshape P/C Insurance
At the outset of the coronavirus pandemic last year, some insurance industry analysts predicted that the crisis and its economic ramifications would slow mergers and acquisitions in the P/C market as ...
An Insurance Executive’s COVID-19 Survival Story
In early January 2021, Andrew Rear's health took a turn for the worse. After suffering two weeks with COVID-19, the 50-year-old former head of Munich Re's Digital Partners thought he was on the mend. ...
Emerging Damage: The Case of Melamine
Emerging risks evolve through three phases: emerging interest, emerging damage and emerging litigation. During the "emerging interest" phase, scientists, regulators or legal scholars first flag the ...
Disrupting Insurer Comfort Zones: Sompo GRS CEO Chang
When the leader of Sompo International's Global Risk Solutions business describes a key stop on his path to the C-suite, he mentions the possibility that race and age were a hurdle in passing. "Look, ...