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How Carriers Are Reimagining Claims Management
With advances in technology comes a skyrocketing quantity of data, and frontline claims operators are struggling to keep up. For insurance executives, the problems that ricochet from this data ...
Dos and Don’ts for Insuring Growing Transportation and Logistics Businesses
The demand for delivery services has never been higher than it is today. And neither has the demand for insurance in the delivery industry. Delivery companies contracting with independent contractors ...
Lloyds’ CFO Keese Sees Inflation as Biggest Challenge for Insurers in 2022
The insurance industry has faced myriad disrupters during the past several years, ranging from the ongoing effects of a global pandemic to climate risks to technological advancements. However, the ...
Embracing the ‘Future of Work’ in Insurance
As a native of St. Lucia in the Caribbean, I knew immediately when I moved to the United States that I was different. From an early age, seeking to understand others was the primary way in which I ...
Why Carriers Aren’t Being Commoditized, but Value-ized
Big tech companies with relevant consumer data have been eyeing the insurance industry for the past few years and looking at how they can use their insights into customer behavior to reinvent the ...
Executive Viewpoint: In the Competition for Top Talent, Innovation Matters
In today's highly competitive job market, attracting the right talent is not just about money. It isn't necessarily about offering flextime or office perks, either. For most would-be employees, ...
Today’s Culture, Tomorrow’s Success
Every month since the onset of the pandemic, American workers started quitting their jobs. In November 2021, the number of people who quit their current positions just that month topped 4.5 million, ...
3 Myths About Online Customer Acquisition Held by Independent Agency Carriers
Even as consumers continue to navigate toward online shopping channels, many independent agent carriers have hesitated to invest heavily in online customer acquisition. While digital performance ...