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Your Tech Stack’s Missing Piece: Intelligent Decisioning
The insurance industry has faced a multitude of changes in the last few years, including a fast-changing workforce landscape because of trends like The Great Resignation that result in high turnover ...
Digital Transformation and the Digital Divide in Insurance
The term "digital divide" was coined in the mid-1990's by consumer groups who were concerned that the growth and spread of the Internet would lead to those who had access to the Internet, and those ...
Claims Management Video Solutions: An Interlude of Immediacy
It's a video streaming world. Video is a natural technology for insurers to offer customers and claimants. Various anthropological sources of our species state that our human brain is hard-wired to ...
Key Performance Indicators Guide MFA Implementation
Multifactor authentication (MFA) is going to happen in the insurance industry. The question is if it will be easy or painful for carriers and their agency partners. The good news is, with a little ...
The Hidden Impact of COVID-19 on Auto Rate Adequacy
The market for auto insurance is experiencing significant change. In addition to adapting to a virtual operational environment and other uncertainties that emerged from the COVID-19 pandemic, auto ...
Telematics: Adoption and Success Strategies for Insurance Carriers
Many property/casualty insurance carriers have adopted telematics to tackle some of the most pressing challenges related to efficiency and safety. This adoption is generating tremendous data. In ...
Becoming Truly Digital
Becoming truly digital is going to be a long, arduous, zigzag, stop-and-go journey for all companies involved with insurance commerce regardless of their role in the insurance ecosystem. Insurance ...
Insurers Brace for SEC Climate Risk Disclosure Rules
For U.S. property/casualty insurance carriers, the landmark proposal by the U.S. Securities and Exchange Commission (SEC) on the disclosure of climate-related risks and greenhouse gas emissions (GHG) ...