Members Only Content
Questionable Loss Reserves: Are Legacy Reinsurance Deals the Answer?
Twenty years ago, an insurance carrier's use of reinsurance products like loss portfolio transfers and adverse development covers waved a red flag, signaling potential concerns over the company's ...
Commercial Auto Insurance Profit Struggles Continue
The commercial auto insurance segment maintained its place as a weaker-performing U.S. property/casualty insurance product line in 2023. Despite successive periods of pricing and underwriting ...
P/C Loss Reserve Study: Keep Calm and Carry On
According to an analysis of loss reserves published in mid-March by Assured Research, 2023 marked the 18th straight year that the U.S. P/C industry's loss reserves developed favorably—by about $2.3 ...
Reimagine Talent Practices to Unlock Human Potential
Forty percent of U.S. workers believe that work is fundamentally broken, and 1 in 5 wish they didn't have to work at all, according to Mercer's 2024 Global Talent Trends Study. Employees today feel ...
Put Motivation Back Into Performance Reviews
It's time to update the traditional performance review, which focuses largely on how the employee performed the prior year and whether they met agreed-upon goals and expectations. The annual ...
Avoid Employee Turnover by Asking 5 Simple Questions
As an executive coach, I have observed the rise and fall of many leaders over the years. One thing I can say with certainty is that good leaders show interest in their employees' jobs and career ...
Lemonade Exec: AI Getting the Right Claims to the Right Adjuster
AI Jim, the chatbot that handles claims for InsurTech Lemonade, is renowned for its ability to handle claims in seconds. Two seconds to be exact. That was the time it took the chatbot to settle a ...
AI and APIs: Essential Tools for Zurich Insurance Group’s Digital Leap
Early adopters of generative artificial intelligence (Gen AI) tools are working hard to employ the technology, which can help insurers innovate, enhance customer experience and boost internal ...