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Claims Satisfaction Leaders Reveal Secrets to Success
What is the secret to an insurance claims experience that satisfies customers? For years, J.D. Power has conducted surveys and curated lists recognizing insurers that succeed at providing ...
Risks to Watch: Climate Change and Football Stadiums; Air Taxis and More
In this edition of Carrier Management's Risk Alerts: Football stadiums could potentially lose billions due to climate change. Longer trains bring higher risk of derailment. Air taxis may soon be ...
Bumps Ahead as Disruption Drives Changes in Auto Insurance
There is no doubt the auto insurance industry is in a state of flux. Rising repair costs, poor driving behavior and advancing auto technology has disrupted the market, and there are no signs it will ...
So…Where Are We Now? VC Viewpoint on InsurTech Funding Trends
Long seen as ripe for innovation, the insurance industry attracted significant attention from venture capital investors over the last few years. A renewed focus on capital efficiency and ...
The Evolving GenAI Journey: Three Ways the Technology Is Impacting P/C Insurance
It is difficult to recall many technologies that have ascended from such relative obscurity to becoming a top agenda item driving conversations across sectors as rapidly as generative artificial ...
The Compliance Imperative: How Louisiana’s House Bill 672 Is Reshaping the MGA and TPA Landscape
Louisiana's newly enacted House Bill 672 has introduced a wave of regulatory changes that specifically target managing general agents (MGAs) operating within the state. These changes, which took ...
CEO View: How to Bolster Commercial Underwriting With AI Assistants
Having entered the business and technological mainstream two years ago, Generative AI is now helping to boost operations and cost efficiency across the insurance landscape. Among GenAI's cutting-edge ...
Underwriting Games: To Manage the Cycle Effectively, Focus on Behavior
Prices are under pressure in many insurance markets. After an extended period where pricing levels have risen and held at profitable levels, the balance of power appears to be shifting to buyers. In ...