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How Insurance Carriers Can Create Workplaces That Attract People and Business
The global insurance industry faces a remarkable talent crisis in the immediate future. With millions of baby boomers retiring annually over the next few years and less than 5 percent of millennials ...
Valen Summit Takeaway: Insurers Unsure of Who Their Customers Are
Explosive growth in InsurTech, efforts to engage a more demanding, younger consumer base, and ongoing regulatory concerns have combined to create significant hurdles across insurance. When these ...
Leadership Advice: When to Get Outta the Way
Leadership is a funny thing. It works in some instances and does not work in others. Responses from followers surprise well-intentioned leaders. Actions that are supposed to work, according to the ...
Why Your Best Talent Is Leaving—and Four Ways to Win Them Back
Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the Metrus Institute, Gallup and others say that between 50 percent and 80 percent of ...
Usage-Based Insurance Apps: Opportunity or Obstacle?
It's been almost a decade since Progressive launched its usage-based insurance (UBI) program, Snapshot, aimed at more closely aligning driving behavior with auto insurance rates. And although other ...
Sister Margaret Mary: Innovation’s Sine Qua Nun of Customer Service Rankings
Decades and decades later, you still remember the shadow and swish of nuns. I also remember verbatim, like the pop song to which you first fell in love, the Goethe and Schiller of Sister Margaret ...
How Temporary Employees Are Changing the Modern Insurance Workforce
The insurance industry's talent landscape is experiencing a rapid evolution. The industry workplace of recent years is being quickly replaced by a new "blended" reality. The modern workforce is now ...
A Medical Professional Liability Capital Cushion Is Also a Barrier to Profit
For all the changes in health care over the past 10 years, the principal challenges facing medical professional liability (MPL) insurance have mostly remained the same since its crisis in the ...