Members Only Content
Boost Customer Loyalty With a Dynamic Digital Claims Cycle
Loyal customers are the lifeblood of many businesses, and the insurance industry is no exception. A happy insured will renew their policy every year, promote the carrier to others and cost far less ...
Is the Reinsurance Cycle Dead or Just Dormant?
Many reinsurance executives have been left scratching their heads in surprise after last year's natural catastrophes, which cost a whopping $100 billion but ended up having very little impact on ...
How Institutional Clients Have Improved the Practice of Law
For attorneys representing institutional clients such as insurance companies and larger corporations, the billing excesses depicted in novels and films like "The Firm" and the golden days of ...
Political Risk on the Rise: Risk Management in the Age of Artificial Intelligence
While the work of risk management has changed dramatically over the past decade, plan for the pace of change to get more and more frenetic as artificial intelligence takes hold in the operations of ...
How to Stay Ahead of Emerging Risks: Q&A With Kelly Lyles
Kelly Lyles is Chief Executive Client and Country Management at XL Catlin (now AXA XL), with responsibility for managing XL Catlin's insurance presence around the world. Her role includes leading ...
Creating Frankenstein’s Monster: Lessons in Insurance Innovation and Risk
Of course, it was George's idea and for once not one of his famously mad, bad and dangerous ones. Stuck indoors in the "summer of darkness"—the wettest, coldest June on record, the impact on Lake ...
Innovating Terror Risk Transfer: A Conversation With Pool Re’s CEO
In a year in which the U.K. government-backed terrorism reinsurer is celebrating its 25th anniversary, the chief executive of Pool Re, Julian Enoizi, had a conversation with Carrier Management Guest ...
Compassion and Insurance
A recent visit to the Hiroshima Peace Memorial Museum brought home forcefully that we live in dangerous times—times that demand new ways of being and doing. Sober, quiet, discomforted by more than ...