Members Only Content
Chloe and Insurance: A Love Affair
When Chloe steps out the door of her apartment on her way to work in the morning, her vehicle automatically unlocks its doors while the navigation system maps out the best route based on the latest ...
How We’re Doing It: Defining a New Culture for Digital Transformation at State Auto
The State Auto team began a journey in 2015, when the company was at a crossroads: Continue on the path of a five- to seven-year project to stand up a new policy and billing platform, or do something ...
ICOs: Understanding the Risks
Initial Coin Offerings (ICOs) are already a multibillion-dollar strategy for raising capital and are growing in importance. They do, however, present significant and unresolved regulatory and ...
So You Wanna Be an Innovator in a Big Company
Here's what I've learned. 1. Ban the "I" word. Most innovation in insurance companies comes where customers (or distributors) encounter the company. This is one reason that 89 percent of insurance ...
The Road to Greatness: Transforming Culture From Complacency to Ownership
When you're in a consumer-focused business, your job is to help people. Those of us in the insurance industry know we have a great advantage: When people have their worst day, we help them put things ...
UBI Insurance Is Not Usage-Based. Sorry, Not Sorry!
Usage-based pricing is a fascinating topic for insurers. A technology that allows persistent monitoring of risk exposure during the coverage period could potentially enable insurers to price each ...
Startup vs. Incumbent: The Battle Rages as InsurTechs Grow Fast But Fail to Show Profits
How far will they climb? How far can they fall? Will innovative InsurTech startups rocket past established players? Those may be some of the unspoken questions beneath a series of articles written by ...
MAPFRE, Insurance Agents Help Towns Get Back to Normal After Gas Explosions
As three Massachusetts towns faced the aftereffects of a series of natural gas explosions in September, finding some normalcy may have seemed nearly impossible. However, this is something MAPFRE ...