Personal Lines
Carrier Tech Investments Boost Customer Satisfaction With Auto Claims Process: J.D. Power
Customer satisfaction with the auto claims process has apparently reached record levels, thanks in no small part to carrier investments in the technology that serves the process. The 2019 J.D. Power ...
China’s Ping An Insurance Boosts Q3 Profit Through Investment and Banking Income Gains
Ping An Insurance (Group) Co., China's largest insurer by market value, said third-quarter profit jumped 50 percent thanks to higher investment returns and banking income. Net income rose to 31.9 ...
Startup Constellation Insurance Holdings Raises $500M to Invest in M&A, Demutualizations
Constellation Insurance Holdings, founded by industry veteran Anurag Chandra, former CEO of Prosperity Life Insurance Group, has partnered with Canadian institutional investors, Caisse de dépôt et ...
Executives On The Move at Nationwide, CLARA Analytics and CAS
Nationwide named its new chief marketing officer and beefed up the responsibilities of its chief strategy officer to cover innovation-related nitiatives. CLARA Analytics, a provider of artificial ...
Adjuster’s Comment About ‘Homeys’ Enough to Allow Discrimination Claim to Proceed
A claims adjuster's comments about "homeys" and "you people" when talking to a South Chicago property owner were enough to merit further proceedings on a discrimination claim against State Farm Fire ...
Rising Drought Risk Spurs Investment Into Water Funds
Investors are starting to pay more attention to water shortages and how to turn them into long-term investments. Water-related exchange-traded funds attracted more money in the nine months through ...
Progressive Teaching Lessons About Commercial Auto Profit: Guy Carpenter Study
Progressive has a competitive edge over long-term players in the commercial auto insurance market and national carriers outpace regionals on workers compensation profit measures, according to a new ...
Auto Insurance Customer Loyalty Is Declining
Last year more than $6 billion in advertising was pumped into the marketplace to encourage consumers to shop and switch their auto insurance providers. Everywhere consumers look, they are being hit ...