Personal Lines

Limit Referral Hiring, Reduce Workplace Bias

Leaders looking to hire new employees have long used referrals to get the job done. But in an age when corporations are more sensitive and aware of the need to reduce bias in the workplace, limiting ...

Auto Insurance Customer Loyalty Is Declining

Last year more than $6 billion in advertising was pumped into the marketplace to encourage consumers to shop and switch their auto insurance providers. Everywhere consumers look, they are being hit ...