Global Economy

Ongoing Improvement, Empowerment Help Create an Outstanding Customer Service Culture

Great leaders seeking to develop outstanding customer service at their companies can get there by committing to an office culture that celebrates ongoing improvement and empowered employees. A recent ...

World Economic Forum Warns Long-Term Risks Are Environmental

The World Economic Forum is sounding alarm bells on climate change, with environmental risks occupying the group's top five long-term concerns for the first time on record. Extreme weather events, ...

Strong Competition, Claims Inflation Confront UK P/C Insurers: A.M. Best

Market conditions for U.K. non-life insurers were difficult in 2019 as they continued to face strong competition and claims inflation, according to a report published by AM Best. Companies have had ...

A Breakdown of How the U.S.-China Trade Agreement Addresses Insurance

President Donald Trump and Chinese Vice Premier Liu He signed an economic and trade agreement that promises to increase the agricultural and other goods and services China will buy from the U.S. by ...

Planned Opening of China’s Insurance Sector to U.S. Firms Causes Confusion

A trade pact opening up China's insurance sector to U.S. firms has caused confusion among lawyers in the Asian nation. China pledged to remove the foreign-equity cap for the life, pension and ...

Cyber Ranks as Top Peril for Companies Globally for 1st Time: Allianz Survey

Cyber incidents rank for the first time as the most important business risk globally, pushing the perennial top peril, business interruption (BI), into second place, according to the Allianz Risk ...

Opinion: Travelex Ransomware Attack a Sign of Greater Trouble to Come

As ransomware attacks go, the cyber intrusion at Travelex that emerged on New Year's Eve could have lasting consequences — and ones that shouldn't be just a worry to the currency dealer. Travelex, ...

Global Warming Worries Already Changing Human Behavior

From Australia's devastating wildfires to T-shirt weather in Norway at the height of winter, the latest weather events are showing the global impact of climate change. The majority of people in a new ...