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Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
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Only 3 in 10 Americans Review Insurance Annually, Says Big I Survey
Legacy Insurance Systems Cost Nearly $5M Annually in Hidden Operational Costs: Report

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WTW: U.S. Commercial Insurance Rates Moderate to 2.9% in Q4 2025
The List Is Growing: More Insurance Apps on ChatGPT
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers
Is Risk the Main Ingredient in Ultra-Processed Food?
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists

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How Artificial Intelligence Is Changing Cyber Risk in 2026
Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow
The Decision-Native Insurer
As SCS Losses Grow, Demex Offers Modeled-Loss Reinsurance

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Litigation/Liability Trends

Fugees Rapper Says Lawyer’s Use of AI Helped Tank His Case, Pushes for New Trial

A multimillion-dollar conspiracy trial that stretched across the worlds of politics and entertainment is now touching on the tech world with arguments that a defense ...

Insurance Broker in Menendez Corruption Case Allegedly Got Senator’s Help With Fraud Case

The defendants in the corruption case involving U.S. Senator Robert Menendez include a former New Jersey insurance broker who was convicted of premium fraud in 2011 and lost his insurance license. ...

McKinsey Agrees to Pay $230 Million to Settle More Opioid Suits

McKinsey & Co. is poised to pay $230 million in its latest settlement of lawsuits blaming the company for its role advising opioid manufacturers in their sales of the ...

The Legal Tensions of Collaboration and Competition in the Life Sciences Industry

Moderna's suit against Pfizer and partner BioNtech over alleged COVID-vaccine-related patent infringement — and the targets' countersuit — might suggest an abrupt ...

Judge in $6B 3M Settlement Issues Order to Stop Litigation Funding

A federal judge has barred attorneys and claimants involved in 3M's $6 billion settlement with U.S. military service members from any third-party litigation funding agreements. District Judge M. ...

D&O Underwriters May Be Worried About the Wrong Greenhouse Gas

Greenwashing lawsuits, while still relatively uncommon, have seen an uptick in recent years, with some alleging harm to consumers and others alleging harm to ...

Tile, Amazon Face Lawsuit From Stalking Victims Over Tracking Device Product

A tracking device called Tile may be effective in preventing its user from losing keys, a dog or a purse, but it is also a tool used by stalkers, according to two women ...

Emerging Risks: Could Obesity Lawsuits Become a Major Liability Event?

Public health problems often have the potential to lead to severe and systemic liability losses. This was the case in the massive asbestos and tobacco litigation events ...

Maui Fire Victims Pursue Legal Tactic That Led to $13.5B California Settlement

Hawaii property owners are seizing on a legal shortcut used by fire victims in California to secure compensation from Hawaiian Electric Industries Inc. for damages ...

Litigation Finance: Dangerous Game? Or Promoting Ethical Behavior?

In insurance defense attorney Dennis Kass' world, litigation financing firms lurk behind the scenes, pushing plaintiffs to undergo as much treatment as possible so lawyers can maximize the value of ...
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  • Only 3 in 10 Americans Review Insurance Annually, Says Big I Survey
  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
  • Legacy Insurance Systems Cost Nearly $5M Annually in Hidden Operational Costs: Report
  • La Niña Forecast to End Soon, El Niño Likely by Mid-2026
  • Underestimated Coastal Water Heights Putting Millions More at Risk: Study
  • Nine Claims Trends to Watch Through the Rest of 2026
  • WTW: U.S. Commercial Insurance Rates Moderate to 2.9% in Q4 2025

Contributors

Chad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersGary McGeddyLessons From 25 Years Leading Accident & Health at Crum & ForsterKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLaura BoettcherGender Balance as a Business Strategy See Our Contributors

Features

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

  • Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow

  • The Decision-Native Insurer

  • How Modern Is ‘Modern Enough’ for Insurance Applications?

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Neptune Insurance Holdings Inc.NP$21.87up+20.23%
Hagerty, Inc.HGTY$10.23up+4.49%
Lemonade, Inc.LMND$55.15up+4.27%
HCI Group, Inc.HCI$167.39up+2.59%
NI Holdings, Inc.NODK$13.23up+2.56%
Company Symbol Close 1 Day Chg
Kingsway Financial Services Inc.KFS$10.38down-5.29%
Root, Inc.ROOT$43.76down-4.54%
The Hartford Insurance Group, Inc.HIG$132.93down-1.10%
James River Group Holdings, Inc.JRVR$6.39down-0.62%
Employers Holdings, Inc.EIG$39.24down-0.56%
* As of March 13, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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