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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
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Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
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Legacy Insurance Systems Cost Nearly $5M Annually in Hidden Operational Costs: Report
La Niña Forecast to End Soon, El Niño Likely by Mid-2026

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WTW: U.S. Commercial Insurance Rates Moderate to 2.9% in Q4 2025
The List Is Growing: More Insurance Apps on ChatGPT
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers
Is Risk the Main Ingredient in Ultra-Processed Food?
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists

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How Artificial Intelligence Is Changing Cyber Risk in 2026
Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow
The Decision-Native Insurer
As SCS Losses Grow, Demex Offers Modeled-Loss Reinsurance

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Leadership & Strategy

COVID or Not, Most Workers Want Work-From-Home Option to Continue

Nearly nine out of 10 workers want to be able to choose whether to work from home or the office once COVID-19 workplace restrictions ease, and have greater autonomy over their hours, according to ...

Widespread Working From Home Won’t Go Away: Viewpoint

The Covid-19 pandemic has crushed the economy, sent joblessness soaring, and killed over a million people worldwide. But there are a few ways in which the pandemic may prompt society to improve, and ...

Swiss Re, Auto Maker Daimler Launch MGA Focused on Auto and Mobility Insurance

Swiss Re and Daimler Insurance Services are jointly launching a managing general agent focused on automotive and mobility insurance. Dubbed Movinx, the aim of the 50/50 joint venture is to develop ...

Leadership Tips: Stop Talking and Start Listening

Being a good leader simply isn't good enough. But you can achieve greatness by upping your leadership game. Start by honing your communication skills, building trust and learning to be more ...

The Latest Launches From Mercury Insurance, Willis Towers Watson and Lockton

Willis Towers Watson debuted a new analytical tool designed to help manage environmental risk. Lockton is partnering with an InsurTech to use its signature product – a cyber risks analytics ...

Progressive Blends Home Insurance Quoting Into Mortgage Lending Program

Progressive Insurance is now serving home buyers in the digital mortgage process by using information they've already entered for their loans to deliver homeowners' insurance quotes with a single ...

The Latest Launches From Sompo International and Nexus

Sompo International Holdings Ltd. launched a new Directors and Officers Liability insurance policy form for publicly traded companies. Nexus, an independent specialty managing general agent, has ...

What’s Your Talent Doing During This COVID Crisis?

Since you asked, we'll tell you. Your best talent is sitting at home talking to us—executive recruiting firms. No longer worried about talking to a recruiter at work or checking their personal ...

Progressive CEO Griffith Mulls Expansion Into Life Insurance

Progressive Corp. could soon expand its horizons into life insurance. "We actually are considering that," Chief Executive Officer Tricia Griffith said when asked about a possible move. "We have a ...

A Crisis Within a Crisis: How COVID-19 Is Driving the Opioid Epidemic

While the current national health conversation has largely centered on the COVID-19 pandemic, which has resulted in more than 200,000 deaths in the U.S. alone and more than a million worldwide, ...
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Latest

  • Only 3 in 10 Americans Review Insurance Annually, Says Big I Survey
  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
  • Legacy Insurance Systems Cost Nearly $5M Annually in Hidden Operational Costs: Report
  • La Niña Forecast to End Soon, El Niño Likely by Mid-2026
  • Underestimated Coastal Water Heights Putting Millions More at Risk: Study
  • Nine Claims Trends to Watch Through the Rest of 2026
  • WTW: U.S. Commercial Insurance Rates Moderate to 2.9% in Q4 2025

Contributors

Leslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersGary McGeddyLessons From 25 Years Leading Accident & Health at Crum & ForsterKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLaura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for Insurers See Our Contributors

Features

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

  • Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow

  • The Decision-Native Insurer

  • How Modern Is ‘Modern Enough’ for Insurance Applications?

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Neptune Insurance Holdings Inc.NP$21.87up+20.23%
Hagerty, Inc.HGTY$10.23up+4.49%
Lemonade, Inc.LMND$55.15up+4.27%
HCI Group, Inc.HCI$167.39up+2.59%
NI Holdings, Inc.NODK$13.23up+2.56%
Company Symbol Close 1 Day Chg
Kingsway Financial Services Inc.KFS$10.38down-5.29%
Root, Inc.ROOT$43.76down-4.54%
The Hartford Insurance Group, Inc.HIG$132.93down-1.10%
James River Group Holdings, Inc.JRVR$6.39down-0.62%
Employers Holdings, Inc.EIG$39.24down-0.56%
* As of March 13, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
  • 20,000 AI Users at Travelers

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