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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
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Underestimated Coastal Water Heights Putting Millions More at Risk: Study
Nine Claims Trends to Watch Through the Rest of 2026
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Legacy Insurance Systems Cost Nearly $5M Annually in Hidden Operational Costs: Report
La Niña Forecast to End Soon, El Niño Likely by Mid-2026

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How Modern Is ‘Modern Enough’ for Insurance Applications?
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WTW: U.S. Commercial Insurance Rates Moderate to 2.9% in Q4 2025
The List Is Growing: More Insurance Apps on ChatGPT
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
Reinsurance Program Could Wipe Out Need for Calif. FAIR Plan: Legal Exec
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers
10,000 Travelers Employees Get AI Assistants via Anthropic Partnership

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How Artificial Intelligence Is Changing Cyber Risk in 2026
Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow
The Decision-Native Insurer
As SCS Losses Grow, Demex Offers Modeled-Loss Reinsurance

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Leadership & Strategy

A Customer-Centric Culture Starts With One Essential Principle

When business leaders try to build a customer-centric culture, they often overlook a key issue that can doom the whole effort: Many employees don't think they have a customer. Sure, the customer is ...

Carriers Struggle to Transform Innovation Efforts Into Results: AM Best

Although COVID-19 forced many insurers to seek out innovative solutions, most companies still have room for improvement, according to rating agency AM Best. In a recent analysis of innovation ...

Metromile Hires Capital One Vet to Guide National Digital Insurance Growth Efforts

Metromile, a digital insurance platform and pay-per-mile auto insurer, hired a Capital One marketing veteran to help shepherd national growth. Troy Dye, who was with the credit card giant for 20 ...

Executive Take: Aon’s Strategy for Diversity and Inclusion

Events over the past year have catapulted Diversity & Inclusion (D&I) into the sights of employees, investors, organizations, consumers and the board with a renewed urgency. As a result, ...

Employees Remained Resilient Despite COVID-19 Stress and Anxiety: Travelers Survey

U.S. employees confronted unprecedented work-related stress and anxiety during the COVID-19 pandemic over the last year, but most remain resilient, according to a new Travelers survey. Travelers ...

Generali Invests in (Environmentally Friendly) Electric Scooter Startup

Italy's biggest insurer Generali has bought a stake in Ridemovi, which offers bicycle and electric scooter sharing services, to help it expand in Italy, Spain and beyond. Ridemovi, which operates ...

One Year In: How Insurers Are Doing on AM Best Innovation Assessments

In early March 2020, AM Best released Scoring and Assessing Innovation, our formalized criteria for measuring a company's innovativeness. Within weeks of its official launch, this methodology was put ...

AXA Won’t Cover Ransomware Extortion Payments Anymore in France

In an apparent industry first, the global insurance company AXA said Thursday it will stop writing cyber insurance policies in France that reimburse customers for extortion payments made to ...

AIG CEO Zaffino Expects Life & Retirement Partial IPO by Year-End

AIG is full speed ahead with IPO plans for part of its Life & Retirement division and hopes to pull the trigger by the end of 2021, President and CEO Peter Zaffino said. Those plans have a few ...

Jobs Might Be in Jeopardy if Workers Refuse COVID Vaccine

Texas nurse Jennifer Bridges plans to go to work on June 7, like it's any other day. The only difference is, when she gets there she expects to be fired. That day is the deadline her employer, ...
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Latest

  • Legacy Insurance Systems Cost Nearly $5M Annually in Hidden Operational Costs: Report
  • La Niña Forecast to End Soon, El Niño Likely by Mid-2026
  • Underestimated Coastal Water Heights Putting Millions More at Risk: Study
  • Nine Claims Trends to Watch Through the Rest of 2026
  • WTW: U.S. Commercial Insurance Rates Moderate to 2.9% in Q4 2025
  • The List Is Growing: More Insurance Apps on ChatGPT
  • How to Make Performance Evaluations More Accurate
  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Contributors

Kate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkGary McGeddyLessons From 25 Years Leading Accident & Health at Crum & ForsterLaura BoettcherGender Balance as a Business Strategy See Our Contributors

Features

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

  • Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow

  • The Decision-Native Insurer

  • How Modern Is ‘Modern Enough’ for Insurance Applications?

  • As SCS Losses Grow, Demex Offers Modeled-Loss Reinsurance

  • Four Practical, Data-Backed Steps for Preventing Nuclear Verdicts®

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Neptune Insurance Holdings Inc.NP$21.87up+20.23%
Hagerty, Inc.HGTY$10.23up+4.49%
Lemonade, Inc.LMND$55.15up+4.27%
HCI Group, Inc.HCI$167.39up+2.59%
NI Holdings, Inc.NODK$13.23up+2.56%
Company Symbol Close 1 Day Chg
Kingsway Financial Services Inc.KFS$10.38down-5.29%
Root, Inc.ROOT$43.76down-4.54%
The Hartford Insurance Group, Inc.HIG$132.93down-1.10%
James River Group Holdings, Inc.JRVR$6.39down-0.62%
Employers Holdings, Inc.EIG$39.24down-0.56%
* As of March 13, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
  • 20,000 AI Users at Travelers

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