Leadership & Strategy
A Fintech Founder’s Backstory: Who Is Demetrius Gray?
During a 45-minute interview, the founder and CEO of a fintech company known as Captain told Carrier Management a little bit about his career path to his current leadership role. Along the way, ...
How to Move Past ‘Analysis Paralysis’: 5 Steps for Leaders
As an executive and leader of a property/casualty insurance carrier, you are responsible for making consequential decisions that impact policyholders, employees, credit ratings, regulators, investors ...
Tech Arms Race Favors Giant Commercial Carriers
Midway through a recent interview, the leader of a key business at The Hartford paused to ask a question relevant to executives at carriers that don't have 11-digit premium volumes or capital levels ...
Innovating to Control Costs: Carriers Seeking Top-Line Growth Amid Bottom-Line Pressures
Given the highly competitive non-life market, and the depressed pricing that accompanies excess capacity, leaders in the global property/casualty insurance and reinsurance markets have found ...
How Customer Dissatisfaction Can Erode Merger Benefits
When two companies merge, they see an initial benefit, but consumer dissatisfaction often erodes the new company's value. According to new research from the University of Georgia, big brands often ...
Leadership Tips for Insurance Professionals
Carrier Management, Insurance Journal's sister publication focused on insurance company leadership insights and carrier news, is celebrating the one-year anniversary of two special newsletters this ...
How Narcissistic Bosses Stymie Knowledge Flow Across Business Units Inside Organizations
Narcissism is a prominent trait among top executives, and most people have seen the evidence in their workplaces. These individuals believe they have superior confidence, intelligence and judgment, ...
Hippo Sets Sights on Improved Gross Loss Ratio, Geographic Expansion for 2022
Hippo, a home insurance group focused on home protection, knows that good things take time, especially in insurance, according to President Rick McCathron. "The thing about insurance is that once you ...