Leadership & Strategy
How to Create an Adaptive Insurance Organization
The appetite for risk is evolving in the insurance industry. The events of the last few years—volatility from inflation, climate change, regulatory updates, and technological innovations just to ...
Roots Automation Launches Generative AI Model for Insurance Market
Roots Automation, a creator of artificial intelligence-powered digital coworkers, announced the release of InsurGPT, a generative AI model designed specifically for the insurance market. The ...
Viewpoint: Humanizing AI for a Better Customer Experience in Insurance
Humanizing AI sounds like a contradiction in terms, but within the realm of insurance, it's a necessity for carriers wishing to maintain an enhanced customer experience and better retention. This is ...
AI Can Be a ‘Virtual Assistant’ for Claims Adjusters
Claims adjusting resonated with Gia Sawko. Throughout her 30-year insurance career, she's viewed adjusters as people who make others whole again. While working as the managing director of global ...
Employees Want Companies With Strong Culture, Values, Leadership
Culture is top of mind when workers weigh up which "unicorn business" they want to work for. That's according to the results of a recent broad-based study by Hu-X which assessed conditions at a ...
Study: Become a More Effective Leader by Focusing on Work-Life Balance
Silencing your notifications and ignoring your email at the end of the workday could make you a better leader at your job, according to new research. Managers who disconnected from their jobs at home ...
InsurTech Profile: At Cover Genius, Insurance Innovation Means Being Quick, Nimble
Darcy Rittinger, chief operating officer at Cover Genius, says the ability to be nimble and move fast is what drew her to the InsurTech space initially. In fact, she thinks traditional carriers can ...
How Carriers Can Use Business Intelligence to Find the Right Agency Partners
These days, there is no shortage of conversations around the importance of data—how to collect it, how to analyze it and how to act on it. Businesses have access to vast amounts of information that ...