How Much Should Insurers Trust AI Chatbots?

Whether it's underwriting, claims or customer service, it seems that artificial intelligence is top of mind for the insurance industry right now. William Bennett, partner at law firm Saxe, ...

Gain Productivity With a Skills-Based Work Model

The traditional job as we know it is slowly being replaced by skills-based work models. Could the shift help you recapture productivity? When it rains, it pours. The labor market was already strained ...

How to Create an Adaptive Insurance Organization

The appetite for risk is evolving in the insurance industry. The events of the last few years—volatility from inflation, climate change, regulatory updates, and technological innovations just to ...