Leadership & Strategy
Inflation a Blessing for Root: Q1 Profit Is Proof Point of Data Science Strategy
There was a moment in first-quarter 2021 when InsurTech Root met a long-desired loss ratio target, sending a promising signal that the cash-burning startup was squarely ...
Beyond Carvana: Root Bullish on Embedded Insurance Distribution
Although three strategic pillars guide investments in technology and data science at InsurTech Root, the second pillar—one focused on "meeting customers where they ...
ERM and Strategic Scenario Analysis: A New Way to Think About Innovation
All iconic brands—past, present and future—share one thing in common: innovation.
When done right, innovation is one of the ...
Unifying Voices Forum Brings Together Industry Groups to Discuss DEI
Bringing more diversity to the insurance industry will take intentional, deliberate effort and teamwork. That's the encouraging outlook from a panel of diversity, equity and inclusion (DEI) thought ...
Avoid Employee Turnover by Asking 5 Simple Questions
As an executive coach, I have observed the rise and fall of many leaders over the years. One thing I can say with certainty is that good leaders show interest in their ...
U.S. P/C Insurers Hit Record Investment Income in 2023
The U.S. property/casualty insurance segment's net investment income hit a record $73.9 billion in 2023, bolstered by the higher interest rate environment, according to a new AM Best report. The ...
Lemonade Exec: AI Getting the Right Claims to the Right Adjuster
AI Jim, the chatbot that handles claims for InsurTech Lemonade, is renowned for its ability to handle claims in seconds. Two seconds to be exact. That was the time it took the chatbot to settle a ...
Patents for Sale? State Farm Reveals Website of Inventions
State Farm announced that it has launched a new website to showcase some of its patented technology, and making it available for licensing, purchase or collaboration opportunities. "State Farm is ...
AI and APIs: Essential Tools for Zurich Insurance Group’s Digital Leap
Early adopters of generative artificial intelligence (Gen AI) tools are working hard to employ the technology, which can help insurers innovate, enhance customer ...