Leadership & Strategy
In a Close Race, Auto Insurance Customers Prefer Company Websites Over Agents
Remember all the talk that digital transformation would disrupt the auto insurance industry? Well, it's real, according to the consultants at J.D. Power. The firm says its 2020 U.S. Auto Insurance ...
Generali Looks at Strategic Options for Swiss Insurance Operations
Assicurazioni Generali SpA is exploring strategic options for its Swiss insurance operations, according to people familiar with the matter. The Italian company is working with advisers to study ...
Every insurer evaluating property risk today is running the same math: more perils, more models, more data sources, and not...
‘Casual Collisions’ and ‘Sharper Focus’
I could never have anticipated fully what the next months would bring after Westfield initiated its business continuity plan on March 12, 2020. My company's response was energetic and focused, so ...
After COVID: The Road Ahead for Agents
Looking ahead to the days after the COVID-19 crisis, the need for some changes in the independent agency channel becomes clear. The channel needs more—and better—digital capabilities. During the ...
The Latest Launches From AXA and At-Bay
AXA is teaming with a major university to provide a mental health resource for employees returning to work as COVID-19 restrictions ease. Cyber insurance startup At-Bay launched its excess Technology ...
Swiss Will Vote on Companies’ Global Liability for Rights Abuses
Swiss voters look set to get the final say on whether Swiss-based companies should be liable for human rights abuses and environmental violations in operations even outside Switzerland. As consumers ...
Pandemic Could Drive Digital Investment for Some Time
Erik Ross predicts that carriers will increasingly rush to all things digital in the months ahead. A running quip among investors explains why. "There's a joke going around – 'What's the biggest ...
The Latest Launches From Zurich, Aon and Neptune Flood
Zurich Insurance Group launched a new legal panel to provide advice on managing large and complex claims across Europe, the Middle East and Africa. Aon is partnering with cybersecurity company GK8 to ...