Leadership
XL’s Seraina Maag: Building a Culture of Collaboration
"Work-Outs" and "Rapid Results Initiatives" are now a natural part of the language of the U.S. insurance professionals working for XL Group, where a culture of collaboration has taken hold over the ...
Former Zurich Chair Ackermann’s ‘Late Remorse’ May Be Premature: Review
Josef Ackermann, the former chief executive of Deutsche Bank AG and chairman of Zurich Insurance, cannot be happy about the timing of a new book by his ex-head of communications at Deutsche Bank AG. ...
Language Police on ‘Laser-Focused’ Lookout for Executive Jargon
Liam McGee has a special way to emphasize his commitment to creating value at the 203-year-old company he runs, Hartford Financial Services Group Inc. "Our team is laser-focused on execution," he ...
Dishonest Deeds Lead to ‘Cheater’s High’ as Long as No One Gets Hurt
People who get away with cheating when they believe no one is hurt by their dishonesty are more likely to feel upbeat than remorseful afterward, according to new research published by the American ...
Five Key Traits CEOs Look For When Hiring Talent
(This article is based on a presentation made by Libby at the IICF Women in Insurance Global Conference in New York on June 13, 2013.) CEOs are often grilled in boardrooms on innumerable challenges: ...
‘Fish ‘n’ Shoes’ Thinking and the Disruptive Power of ‘Just One Change’
Shoes matter. This is a universal truth. They particularly matter to me. Some may remember when Sex and the City protagonist Carrie Bradshaw was mugged and exclaimed: "Please sir, you can take my ...
What Is Ackermann’s Executive Legacy Following Zurich Insurance Tragedy?
Josef Ackermann tried to shake up Zurich Insurance Group AG. Now, allegations that he was partly responsible for the suicide of the chief financial officer are casting a shadow over his 35-year-long ...
Saint Joseph’s University Research Shines Light on Gender Diversity in Insurance
The insurance industry has long suffered from a "brand identity" crisis on many fronts. Often accused of improper sales and marketing of our products and poor handling of policyholder claims after a ...