So You Wanna Be an Innovator in a Big Company

Here's what I've learned. 1. Ban the "I" word. Most innovation in insurance companies comes where customers (or distributors) encounter the company. This is one reason that 89 percent of insurance ...

Inconceivable! ‘You Keep Using That Word’

Beginning their third article in a series examining the statutory financial results of InsurTech carriers Lemonade, Root and Metromile, authors Matteo Carbone and Adrian Jones make reference to the ...

Solving Our Talent Shortage

It is a commonly held belief that there is a talent shortage in our industry. The best and brightest recruits, it is often said, pursue careers in more exciting professions like investment banking, ...