Features
‘We’ll Want Some Proof’: State Farm CEO’s Take on NY Auto Insurance Reforms
While State Farm publicly supported auto insurance reform measures in New York this year, now that a package of changes has been written into the state's statutes, the insurance giant is taking a ...What Happens When Insurance Carrier Experts Retire?
Insurance has always been an industry built on expertise. From underwriting judgment to claims handling and regulatory interpretation, much of the work depends on knowledge that is developed over ...
Viewpoint: Insurers Seek to Navigate Cost of Capital Hurdles to Better Fund Their Futures
It was an eventful first quarter, with the Iran conflict co-mingling with market concerns over the private credit exposures held by both European banks and insurers. Unsurprisingly, debt issuance has ...
Mythos Proportions
In late March, rumors of a new Anthropic Claude AI model called Mythos triggered a sudden sell-off in cybersecurity stocks. Panic mounted weeks later when the company confirmed that the software was ...
Making Decisions Under Pressure in Complex Risk Environments
Insurance leaders say today's risk environment is creating challenges that are more difficult to predict than ever before. This is leading insurers to rethink how they assess risk and make the right ...
How We Did It: How a 150-Year-Old Mutual Transformed Culture to Drive AI
Chubb made headlines in December 2025 when it announced a 20% headcount reduction tied to AI automation. Around the same time, the CEO of a regional mutual carrier in Indiana made the opposite bet. ...
Solving the Right Problem: Customer Experience Starts With People
InsurTech has helped the insurance industry move forward in its race toward innovation, but industry leaders are cautioning insurers not to let excitement around new technology get ahead of them. "As ...How Data-Driven Roof Insights Are Helping Carriers Better Manage Property Risk
Roof risk has quietly become one of the most significant drivers of residential property losses, often outside the spotlight of major catastrophe events. As insurers look for ways to improve ...