Content from Susanne Sclafane
They Should Take the Picture: How P/C Insurers Should Respond to Photo Flak
My interest in all things property/casualty insurance prompts my smartphone to serve up lots of news from across the nation about carrier activities—local news clips and mainstream media articles ...
How to Innovate in Homeowners Insurance
When the chief executive officer of Plymouth Rock Home Assurance spoke to Carrier Management in mid-July, it just happened to be on a day that online shoppers of books, ...
Bad Cops No More: Friendlier Auto Insurers Needed for Telematics Future
Radical changes in marketing and product design of auto insurance policies will help unlock customer benefits of sharing driving data, a well-known insurance telematics evangelist advised during a ...
A Telematics Future: Don’t Forget Insurance Agents
During a recent interview, Matteo Carbone, director of the IoT Insurance Observatory, described a new set of approaches, modeled on the success of South African insurer Discovery, which U.S. auto ...
A View Into the Future of Car Insurance: When Driver Scores Replace Credit Scores
Offering a view into the future of auto insurance, the leader of a mobility data and analytics firm said during a recent interview that he foresees a time when drivers ...
Are Captives the Answer for Uninsured HOAs? Utah Opens Door
When actuary Greg Fears attended a Western Region Captive Insurance Conference in April, he expected to learn and share information about emerging uses of captives for commercial risks, including ...
How to Outperform: Don’t Outsource Underwriting; Manage Cycles
Executives of two property/casualty insurance organizations—Kinsale Insurance and the U.S. P/C operations of Arch Capital—shared their recipes for success with an analyst who crowned their ...
Personal Auto Driving P/C Insurers to 2024 Underwriting Profit
S&P Global Market Intelligence is forecasting a combined ratio of 99.2 for the U.S. P/C insurance industry overall in 2024, signifying a return to underwriting profitability for the first time ...
PFAS by the Numbers: $165B Ground-Up* Litigation Losses Possible
When Frank Demento received a mailing from managers of his water district on Long Island last year, the news it contained seemed pretty good.