The leaders of operations of property/casualty companies carry various titles and have a wide range of responsibilities—so different, in fact, that even industry executive placement experts have a hard time defining this category of professionals.

Executive Summary

Throughout this month, Carrier Management is providing different perspectives on the role of leaders of operations in the C-suite—chief operating officers and chief operations officers. Here, executive placement experts Gregory Jacobson and Erin Hamrick discuss the qualities they look for when placing COOs at property/casualty insurance companies.

Erin Hamrick, a partner with Sterling James, a New York-based insurance industry executive search firm, attempts one categorization—putting operations executives in two buckets.

“In organizations where you have a CEO who is ‘Mr. External,'” complementing that CEO may be a chief operating officer, or “Mr. Internal”—someone who “will almost be a de facto president.” That type of operating officer may have the business units reporting to him or her but not the back office, Hamrick says.

Member Only Content

To continue reading, purchase this article or become a member.

*Already have an account? Click here to login