Featured
Seeing Differently With Aerial Imagery
To the average person, aerial imagery and satellite imagery are thought of as interchangeable technologies that have similar processes and produce similar end results. However, this could not be ...
Viewpoint: Humanizing AI for a Better Customer Experience in Insurance
Humanizing AI sounds like a contradiction in terms, but within the realm of insurance, it's a necessity for carriers wishing to maintain an enhanced customer experience and better retention. This is ...
Executive Viewpoint: Realizing the Benefits of Predictive Models, AI for Cat Claims
Being a claims professional in today's world is much more complex compared to the past 10 years — or even just five. The insurance industry is experiencing rapid technological advancements, ...
Google Search vs. ChatGPT AI: Which Should P/C Insurers Use?
Whether you're a casualty underwriter trying to investigate the most recent lawsuit filed against a potential insured or a journalist doing fact checking on recent events, a search engine like Google ...
Claim Professionals’ Perspective: D&O Market Correction Coming
The current directors and officers market is out of balance with insurers facing a soft underwriting landscape just as the volume and severity of claims are rising. The head-scratching imbalance was ...
The Mobility Revolution Is Coming for Insurers
What would you do if you had advance knowledge of massive changes coming to your industry? And what if you knew generally what form the changes would take and the likely identity of disruptive new ...
Eyes Wide Open: A ChatGPT Users’ Guide for Insurance Professionals
OpenAI's ChatGPT will give you some pushback if you ask it how to commit a crime—like breaking into someone's house. But a little creative coaxing can elicit a "misaligned response" from the ...
Executive Viewpoint: Taking the Next Step on Cyber War Exclusions
Cyber insurance has been a success story since the late 1990s, offering companies protection for one of their leading emerging risks. In my opinion, the most important requirement to manage an ...