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Where Have All the Chief Strategy Officers Gone?
At a time when the property/casualty insurance business is going through major changes, one would think that the ranks of chief strategy officers would be growing. That's not the case, says Tom ...
InsurTech Startups Must Realize They Can’t Disrupt Regulation
The year 2015 marked a substantial shift in insurance: in one year alone, investment in insurance tech reached $2.65 billion. This number encapsulates the immense growth happening in the start-up ...
Your Brand Is Your Business—Protect It!
Few things are as hard to maintain or as easy or costly to lose as a good reputation. A look through the business section of your favorite tabloid often provides an example of how poorly managed ...
IT Outsourcing Trends and Best Practices
Outsourcing is an important part of the insurer's CIO toolkit, and its use is widespread. Spending on external services including outsourcing continues to consume an average of 20 percent of ...
Insurers Welcome CDOs to the New C-Suite
Better late than never. Long lambasted as a technology laggard, the property/casualty insurance industry appears to be following the lead of other financial services companies like banks, accounting ...
Engaging Job Applicants in a Multigenerational Talent Pool
As a shift in workplace demographics takes hold within the insurance industry, new employment recruitment strategies are being embraced. In the past, jobs were obtained either through word of mouth ...
Recognizing Diversity Key to Tapping Future Talent
While the idea of diversity in the workplace isn't new, the insurance industry is known for lagging when it comes to change. "Quite frankly, I've been involved in the industry for quite a number of ...
Time to Go Virtual? Optimizing Property Inspection Programs With Digital Imagery
Before underwriting a new policy or renewing existing policies, carriers want to understand the risk associated with the property. Has the property been properly maintained or are there significant ...