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Grinnell Mutual: Make a Plan, Give Ice Cream
When Larry Jansen took over as CEO five years ago, Grinnell Mutual was losing $50 million every year on its farm mutual book (which is a third of its business), its employees were unmotivated, and ...
What Can Richard Branson Teach Us About Loyalty in Insurance?
Leave it to Richard Branson to so perfectly sum up the essence of what it takes to create a loyal team of employees: "Train people well enough so they can leave; treat them well enough so they don't ...
The Risk Associated With Manmade Earthquakes
In recent years, earthquake rates in regions of the historically seismically quiet central and eastern U.S. have risen at a remarkable pace. According to the latest research and scientific consensus, ...
How to Better Tell the Insurance Industry’s Story and Attract New Employees
What if I told you I work in a business that helps farmers in Kenya and Rwanda maintain their standard of living when drought destroys their crops? Or that my company replaces the income of small ...
IVANS Digital Distribution Tool Will Help Carriers Grow—With Agents
With no intention of disintermediating anybody, IVANS is rolling out new commercial lines "digital distribution capabilities," which the firm promises will give carriers a "data-driven method" to ...
Small Business Insurers Blend Know-How and Tech to Stand Their Ground as Upstart Challengers Threaten
The Hartford is one of the longtime, traditional players in the small business insurance market; Hiscox USA is relatively new to the market. Both claim success as major U.S. players in the space. The ...
Lessons On Value and Innovation
My neighbor has Hank Greenberg inscribed on one of his balls; he is inordinately proud of this. You might say he's a fan. The circumstances under which I discovered my neighbor's asset need not ...
Repairing the Tumultuous Commercial Auto Line of Insurance
There is little uncertainty that commercial auto is in a time of turbulence. Between the enormous claims payouts, increasing claim frequency and escalating issues with driving behavior, something ...