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Regulators, Insurers Need to ‘Prove Value-Add’ as Disrupters Gain Traction
Property/casualty insurance executives may be worried about disrupters discovering novel ways to connect with their hard-earned policyholders, but an insurance regulator with a reputation for ...
Moving Past Disruption: CoverHound CEO Moore
When CoverHound CEO Keith Moore speaks publicly about career experiences that prepared him to lead an online insurance agency operating as "a trusted adviser for curated choice," he highlights jobs ...
Putting the ‘We’ Before the ‘Me’ at CoverHound
At online insurance agency CoverHound, "putting the 'we' before the 'me'" is part of the culture that's built around tracking "net promoter scores" of customer satisfaction before premium volume, ...
Keith Moore Answers Questions About Innovation in Insurance
In addition to talking about his career journey to become CEO of CoverHound, Keith Moore answered a few questions for Carrier Management about the insurance industry and technology. Q: What do you ...
Seven Markers of Success: An Investor’s Advice to Industry Leaders
As an investor, my goal is to find companies that can differentiate themselves strategically to drive sustainable growth. That focus may seem self-evident, but it had to be learned. In particular, ...
Network of Trust: How Traity’s Cartagena Is Improving the World, One Reputation at a Time
Does a person's online social networking reputation affect whether or not the individual can be trusted? Juan Cartagena is betting his company's future on it. Cartagena is the founder and CEO of ...
Will GoFundMe Disrupt the Insurance Industry?
Insurers eyeing disruption from the newest cohort of peer-to-peer insurers, including names like Lemonade and Friendsurance, may have be overlooking the biggest potential disrupters of them ...
Agent’s Viewpoint: How Carriers Can Improve Insurer-Agency Relationships
In the world of insurance, the rapid pace of technology has created challenges for both agencies and insurance companies alike. Insureds want results ever more quickly, and the responsibility of ...