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Absorb Fear: Former GE CEO Immelt Explains How to Lead Through Volatility
When a former leader of GE spoke at a New York City forum late last year, recent media discussions about the decline of the industrial giant and his shortcomings at the helm were of little concern. ...
Being a Digital-First Carrier: 3 Key Components of Digital Transformation
The proliferation of technology usage within insurance is ironic. The industry historically labeled as a tech laggard now has more InsurTech available than insurance companies often know what to do ...
At Long Last, an Insurance Company Proud of Its Human Agents—and Telling the World
A recent social media debate on insurance innovation was sparked by a State Farm TV ad in which the insurance giant celebrates the superiority of its thousands of human insurance agents compared to ...
MGAs in the Age of InsurTech
Once utilized to amplify the distribution channel or to serve as intermediaries between agents and insurance companies, managing general agencies today have new roles to play. In the "Age of ...
Who Will Cover Gig Workers for Injuries on the Job?
The rise of an on-demand economy once threatened to put workers compensation insurers in the hot seat, in large part because the question of how the sector could, or should, cover these individuals ...
What TPAs Need to Move With Carriers’ Shifting Needs
It's a fast-moving, high-stress time in the insurance industry, with carriers racing to update systems, respond to market shifts, expand digital capabilities and, if those efforts succeed, offer ...
Challenge Accepted: Sorting, Scaling and Applying Web Data for Insurance
Big data is back. Once the darling buzzword of innovation, big data's buzzword status had been eclipsed by a trendier focus on forces of "disruption" and a passion for everything "digital." The ...
What to Watch: Issues for Workers Comp Insurers
Workers compensation insurance experts have their eyes on economic trends and political party changes as they spy issues that could impact the line in 2019 and beyond, but perhaps the most pervasive ...