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Lessons From 25 Years Leading Accident & Health at Crum & Forster
Crum & Forster's (C&F) Accident & Health (A&H) Division proudly celebrated its 25th anniversary, a milestone that reflects just how far we've come. What ...
Preparing for an AI Native Future
Artificial intelligence is becoming a core competency for insurers that want to stay competitive in the face of geopolitical volatility, shifting claims patterns, ...
Modern Underwriting Technology: Decisive Steps to Successful Implementation
For commercial insurers, modernizing front-line underwriting technology is now critical to stay competitive in a fast-moving market where risks and customer expectations ...
A Lean Lens on Legal Bill Review: Keeping the Insured at the Center
For over a decade, I helped build the legal e-billing and review industry. I sat across the table from vice presidents of claims at major carriers, making the case that ...
Allianz Built an AI Agent to Train Claims Professionals in Virtual Reality
One thing that experienced adjusters will probably tell you about learning to be a better claims handler is to get more…well…experience. Years and years of it.
The insurance industry has always operated in cycles. Natural disasters, seasonal weather patterns and unexpected catastrophic events create predictable surges and lulls ... The insurance industry is entering one of its most promising periods as market conditions shift. As carriers continue to invest in modern ... In the modern litigation environment, negotiation is no longer a soft skill. It is the dominant process by which 99% of litigated claims resolve. This reinforces the ...
Navigating Seasonal Spikes in Insurance: Lessons From the 2025 LA Wildfires
Six Forces That Will Reshape Insurance in 2026
Negotiation by Design: Why Writing Beats Talking
Emerging Risks to Watch: Space Weather, Quantum Sensors, and Digital Addiction
Insurance is a data-driven industry. And access to reliable data can make the difference between understanding a risk or being caught off guard, between an opportune advantage or a missed ...