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The Hardest Part of Innovation in Insurance Isn’t Technology; It’s Culture
The insurance industry is notoriously behind the curve when it comes to innovation. But what explains the gap between insurance and other industries?
A Practical Blueprint: The Five Plays of an Innovation Culture
In Part 2 of a series of articles on innovation in insurance, "The Hardest Part of Innovation in Insurance Isn't Technology; It's Culture,"Haden Kirkpatrick offers some ...
Viewpoint: Mapping Evolving Regulatory Terrain for MGAs, MGUs and Other DUAEs
As the regulatory landscape around the delegated underwriting authority enterprise (DUAE) market evolves, global authorities have introduced stricter compliance measures, risk management expectations ...
Rebuilding Negotiation Talent: Why This Skill Is Missing and How to Fix It
Negotiation determines the outcome of nearly every litigated claim in our industry, yet it remains one of the least systematically developed skills inside many claims and defense organizations. After ...
Legal Finance and Insurance: From Confusion to Collaboration
We knew we were important to the insurance industry—but we didn't understand why. After this month's Insurance Insider US Executive Business Club roundtable, it's clear we are not alone in our ...
Demystifying the Data Landscape: Lake, Warehouse and Lakehouse Explained
The race to apply AI in P/C insurance often hits a wall, not because of algorithms but because of confusion over data foundations. "Data Lake," "Data Warehouse" and "Data ...
AI in Property/Casualty Insurance: Why Trusted Data Is the Missing Link
Artificial intelligence (AI) is moving rapidly from experimentation to execution in the property/casualty insurance industry. From AI-driven claims estimation to ...
Viewpoint: Agentic AI Is Coming to Insurance Industry – Much Faster Than You Think
There has been much discussion in the insurance industry about artificial intelligence (AI) and how it can take on mundane, laborious tasks and complete them in a fraction of the time it would take a ...
The Future of Knowledge in Insurance: From Training to AI-Powered Productivity
Like many legacy sectors, the insurance industry has long relied on structured courses and compliance modules to onboard and train new employees. Such an approach ...