Surveys
Homeowners More Satisfied with Insurance in 2014; Amica Reigns
A recent survey by J.D. Power 2014 found that overall customer satisfaction with homeowner insurers improved in 2014, and that Amica Mutual was the ranked the best by homeowners insurance customers. ...
Millennials Most Dissatisfied Among Homeowners Insurance Customer Groups
Gen Y customers—or Millennials—who comprise the largest group of homebuyers and renters in the United States, are more critical of their homeowners and renters insurance experiences than any ...
Beazley: Cyber Breaches are Small in Number But Growing
Specialty insurer Beazley has identified the most common source of data breaches, and they're not all in the cyber world. Most come from misdirected emails and faxes and the loss of paper records, ...
Americans Worry About Risks Caused by Drones: Chubb
Most Americans are worried that the increased use of drones in the U.S. could damage property, cause injury and create other new risks, the Chubb Group of Insurance Companies determined in a new ...
Commercial Insurance Price Hikes Slowed Again in Q2
Commercial insurance prices continued to moderate in the 2014 second quarter. This time, they inched up 3 percent in aggregate, versus a 4 percent increase in the first three months of this year, a ...
Small Businesses Prefer Personal Lines Insurers, Survey Contends
Insurers writing predominantly personal lines of insurance do a better job in satisfying their small business customers than insurers focused more on commercial lines, a new survey contends. ...Moody’s: Insurers Haven’t Fully Embraced Facebook and Twitter Use
Insurers increasingly are using Facebook, Linkedin, Twitter and YouTube to promote brand awareness, pursue marketing and even handle customer service. Most expect to use them more in the future. But ...
KPMG: More Insurance Execs Are Mulling M&A Activity
An increasing number of insurers are mulling M&A activity or strategic acquisitions of specific lines of business in the months ahead, a new KPMG report concluded. Concerns about new regulations ...