Surveys
Carriers Prioritize Using Data for Pricing Decisions, Customer Experience: Study
The vast majority of carriers are prioritizing the use of data and analytic technologies to inform decisions on pricing, according to a new study conducted by Celent and commissioned by Equisoft. The ...
Confidence in MGA Sector Highest in Three Years: Survey
Confidence in the MGA sector has improved despite the pandemic and is now at its highest level in three years, according to a new survey from global law firm Clyde & Co. In fact, 69 percent of ...
U.S. P/C Mutual Insurers Still Saw Premium Growth Despite 2020 Pandemic Givebacks: AM Best
U.S. P/C mutual insurance companies held their own in 2020 despite returning significant levels of premiums during the pandemic. In fact, net premiums written grew by 1.4 percent even with all the ...
Average U.S. Commercial Insurance Price Hikes Continue to Trickle Downward: Willis Towers Watson
While aggregate U.S. commercial insurance price hikes continue to moderate, most lines are still producing robust price increases, according to Willis Towers Watson. Excess/umbrella produces ...
P/C Carrier Job Tally Down 14K So Far in 2021
Unemployment levels increased across the insurance industry in the first half of 2021, with property/casualty insurance carrier employment figures revealing a drop of 14,000 jobs. Greg Jacobson, ...
U.S. Commercial Auto Carriers Face Some Bumps on the Road to Profitability: S&P
U.S. commercial auto insurers face some blips and disruptions on their road to profitability due to inflation and the spotty post-pandemic economic recovery, according to a new Standard & Poor's ...
As COVID Cases Rise Again, U.S. Business Travelers Scale Back Travel Plans
With the COVID-19 Delta variant pushing infections higher again, U.S. business travelers are scaling back their travel plans, a new survey has determined. Approximately 67 percent of respondents said ...
Allstate, State Farm Top J.D. Power’s 2021 U.S. Small Commercial Insurance Customer Satisfaction Ranking
Allstate scored highest in J.D. Power's annual customer satisfaction ranking for U.S. Small Commercial insurers. The property/casualty insurer landed an 848 out of 1,000 points. State Farm grabbed ...