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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Surveys

Bosses Should Consider Nuance When Marketing Leadership Development Classes

Nuance may be key in motivating employees to join leadership programs. It's not enough to just dangle the possibility of such an incentive before their eyes. Researchers from Singapore came to that ...

Cautious Carriers Often Pursue Innovation Warily: A.M. Best

Insurers are reluctant pursuers of innovation, cautious about disruption that new technology and systems can cause, even as they see the need for such changes. A new A.M. Best survey found that most ...

Geopolitical Tensions Driving Political Risk Losses Higher Around the World

Political risk losses are rising around the world, thanks largely to rising geopolitical tensions, according to a new survey from Willis Towers Watson and Oxford Analytica. Approximately 55 percent ...

High Customer Satisfaction Leads to New Challenges for Insurers

Record-high customer satisfaction among auto insurance customers is clearly good news for customers, especially at a time when their overall customer experience is being tested by the rising cost of ...

Homeowners Insurers’ Investment in Digital Channels Produces High Customer Satisfaction Scores: J.D. Power

Homeowners insurance companies are faring rather well when it comes to customer satisfaction. Consultants at J.D Power think the carriers' investments in improved digital channels and bundled ...

U.S. Commercial Insurance Prices Tick Higher for Third Straight Quarter

Commercial insurance prices for the U.S. ticked up close to 3 percent in the 2018 second quarter, the biggest quarterly increase in nearly four years, Willis Towers Watson said in its recent pricing ...

In a Soft Market, Munich Re Regains Top Reinsurer Spot: A.M. Best 2017 Ranking

Munich Re is once again the world's largest reinsurer after losing the top spot in 2017 to rival Swiss Re, according to A.M. Best's new market segment report. A.M. Best made its assessment based on ...

If You Want a Job, 63 Percent of Insurers Are Looking, Jacobson/Ward Study Found

A majority of insurance companies plan to hire additional employees in 2018, even as the industry's unemployment rate hovers at a record low and the labor market remains extremely competitive, ...

Employee Job Satisfaction Rises; Unhappiness Over Training, Bonuses, Promotion Is an Issue

Slightly more than half of U.S. employees claim to be satisfied with their jobs, a statistic to consider as Labor Day 2018 approaches. Specifically, 51 percent of U.S. employees said they are ...

Reinsurance Consolidation Won’t Let Up Anytime Soon: Standard & Poor’s

Expect more reinsurance M&A deals in the coming months as reinsurers seek to remain competitive through tough market conditions, S&P Global Ratings predicts in a ...

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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Kate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLaura BoettcherGender Balance as a Business StrategyLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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