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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Surveys

Going to Monte Carlo for the Rendezvous? What’s It Like?

Have you been to the Reinsurance Rendezvous in Monte Carlo? What would you tell someone thinking of going for the first time about the experience? Carrier Management is looking to compile stories and ...

Asia Expansion Helped Push Global Insurance Premiums Past $5 Trillion in 2018: Swiss Re

Carriers' expansion in Asia helped push global insurance premiums past the $5 trillion mark for the first time in 2018, Swiss Re said in its latest sigma report. That growth came generally from ...

U.S. P/C Net Income Soared by Nearly 70 Percent in 2018, as Cat Losses Dropped

The U.S. property/casualty industry saw its net income grow in 2018 by nearly 70 percent from the previous year, thanks to lower catastrophe losses, favorable development of prior years' loss ...

Insurers Eager for Business Ecosystems but Not Yet Well Equipped to Participate: Accenture

You may have heard "ecosystems" referred to in a business context, where a number of companies from different industries partner to create an interconnected set of services that give the customer a ...

U.S. Auto Insurance Customers Grow Happier With Direct-to-Consumer Models: J.D. Power

U.S. auto insurance consumers are quite happy about their coverage, and a growing shift to direct-to-consumer models has driven much of their good feelings, J.D. Power said in a new report. Overall ...

U.S. Cyber Premiums Slowed to 10 Percent Increase in 2018: Aon

U.S. cyber insurance premiums grew 10 percent in 2018 and 14 additional players began offering coverage in the sector, Aon reported in its latest study of the sector. Aon found that 184 U.S. insurers ...

U.S. Commercial Prices Rose Just Above 2 Percent in Q1: Willis Towers Watson

Carriers reported that U.S. commercial insurance prices grew just above 2 percent on average during the 2019 first quarter, according to Willis Towers Watson's latest CLIPS survey. Willis Towers ...

New York Reclaims Title as World’s Top Financial Center from London; Hong Kong Gaining

New York once again has bragging rights as the world's leading financial center, having reclaimed the title from London where Brexit continues to cast a shadow of uncertainty over the UK economy. ...

Global Commercial Insurance Prices Continue Trending Higher: Marsh

Average global commercial insurance prices grew by 3 percent in the first three months of 2019, representing the sixth consecutive quarter of price increases for the overall sector, Marsh said in its ...

Female Attorneys Frequently Sexually Harassed, Bullied at Work: Global Survey

One in three female attorneys has been sexually harassed at work, and half have been bullied, according to a global survey that brings law firms into a #MeToo movement that started in Hollywood and ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Laura BoettcherGender Balance as a Business StrategyKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the Mark See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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