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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Surveys

Robust Personal Auto Insurance Market Will Slow in 2020: Fitch Prediction

Don't expect the U.S. personal auto insurance market to continue in 2020 with the strong results seen in 2018 and likely for 2019, Fitch Ratings said in a new report. Fitch said that "shifting market ...

AI, Machine Learning Increasingly Embraced by U.S. Carriers: LexisNexis

Artificial intelligence and machine learning are increasingly embraced by U.S. carriers as they seek to remain competitive and modernize their operations, a new LexisNexis Risk Solutions study has ...

$110B: The Potential Cost of a Cyber Attack on Asia’s Ports

A cyber attack on Asian ports could cost as much as $110 billion, or half the total global loss from natural catastrophes in 2018, a Lloyd's of London-backed report said on Wednesday. Cyber insurance ...

Performance of Carmakers’ Pedestrian Detection Systems Varies Widely: IIHS

The performance of modern pedestrian detection systems varies widely between carmakers, with high-end luxury brands generally faring better and other models failing to recognize pedestrians ...

Ransomware Attacks Soaring as They Target IT Vendors and Their Clients

Ransomware attacks increased by 37 percent during the third quarter of 2019 compared to Q2, as cyber criminals target both IT vendors and their clients, according to data compiled by insurer Beazley. ...

Carrier Tech Investments Boost Customer Satisfaction With Auto Claims Process: J.D. Power

Customer satisfaction with the auto claims process has apparently reached record levels, thanks in no small part to carrier investments in the technology that serves the process. The 2019 J.D. Power ...

Hurricane Dorian Ties an Atlantic Hurricane Landfall Record: Aon

Hurricane Dorian's early September onslaught in the Bahamas, North Carolina and Canada produced total economic and insured losses in the billions, according to Aon's monthly Global Catastrophe Recap ...

Cyber Risks Reign Supreme Among Businesses of All Sizes

Cyber risks are the top concern among businesses of all sizes. Of the 1,200 business leaders who participated in an insurer-sponsored survey, 55 percent said they worry some or a great deal about ...

Execs Tasked With Cyber Risk Management Spend Little Time on Task: Marsh

A majority of busy board members and senior executives who are responsible for their organization's cyber risk management spent less than a day in the last year focusing on cyber risk issues, ...

Home Insurers Are Ripe for an Image Change, With InsurTechs Nipping at Their Heels

Traditional home insurers appear to be in need of an image change, and that, in turn, could create a big opportunity for InsurTech startups, according to the latest J.D. Power U.S. Home Insurance ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Kate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLaura BoettcherGender Balance as a Business StrategyLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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