Research
Carriers’ Slow Adoption of Digital Tech Hampers Agents’ Push to Do the Same
Insurance carriers' slow pace in adopting digital technology is hampering agents' push to do the same, according to a new industry survey from the Insurance Digital Revolution Initiative. The IDR ...
Digital Tech Helps Auto Insurers Achieve Record Customer Satisfaction Levels: J.D. Power
Auto insurers have something to celebrate: Overall customer satisfaction with the sector has reached a record high. J.D. Power's 2018 U.S. Auto Insurance Study found that overall customer ...
After a Sluggish Decade, Engineering Insurance May See New Growth: Swiss Re
Engineering insurance is one casualty of the 2008 financial crisis that continues to have a sluggish recovery, according to Swiss Re's latest sigma report. Swiss Re said that stagnant premiums for ...
Traditional Insurers Rank Higher in Digital Competence, But InsurTechs Gaining Speed: Gartner L2 Study
Traditional insurers dominated the field in a new study analyzing digital competence—but InsurTechs are fast on their heels. The Gartner L2 Digital IQ Index surveyed 49 insurers operating in the ...
Even With Few May Tornadoes, U.S. Storms Still Packed a Punch: Impact Forecasting
Fewer than 450 tornadoes were reported in the U.S. this year as of June 1 — an historic low going back to 1950 — but a handful of severe weather outbreaks still caused problems in May, according ...
Cyber Insurance Premium Growth Will Soon Outpace All Other Sectors
Cyber insurance premium growth will outpace all other sectors within three years, according to a division of Aon plc. Aon Inpoint, Aon's data, analytics, engagement and consulting team, found that ...
Watermark Consulting Study: Insurance Customer Experience Leaders Extend Their Edge Over Laggards
Insurers that earn jeers from their customers are falling further behind the ones that earn cheers. That's the key takeaway from Watermark Consulting's 2018 Insurance Customer Experience ROI Study. ...
Caribbean Insurers Well Withstood Impact of Record-Setting Hurricanes: A.M. Best
An analysis of A.M. Best-rated property/casualty insurers based in the Caribbean reveals that hurricanes Irma and Maria were mainly earnings events, and that the responsiveness of reinsurers allowed ...