Data & Research
Rate Hikes Barely Keeping Up With Loss Costs: ACE CEO
After reporting a third-quarter combined ratio nearly 14 points below breakeven, and just about equal to the figure reported in last year's third quarter, the leader of ACE Limited predicted that ...
Average Claims Experience Not Enough to Retain Customers: Accenture
Although a large majority (86 percent) of home and auto insurance customers who have submitted a claim in the past two years are satisfied with how it was handled, 41 percent of those who have ...
Workers Comp Writers Using More Mobile Device Apps and Other Tech Advances
Workers compensation insurers are increasingly turning to mobile device applications and other technology innovations in their bid to remain a force in the industry and serve their clients, Novarica ...
Best Industry Job Prospects in Tech, Underwriting and Claims
Those looking for jobs within the insurance industry should focus on employment opportunities within technology, underwriting and claims departments, according to the latest survey conducted by ...
Well-Connected CEOs Lead Companies into Bad M&A Deals
Chief executive officers with extensive social connections to board members, executives at other firms, bankers and other financial market participants initiate mergers and acquisitions more ...
FERMA Survey Reveals Dissent Over Management of Top Risks
Risk managers are not satisfied with the level of mitigation for six of the top 10 risks "that keep their CEO awake at night," which is one of the key findings of the 2014 Risk Management ...
If Economy is Strong, Customers Want Better Service: Univ. Research
Customers care more about their past experiences with service firms when the economy is doing well, according to a research team from the J. Mack Robinson College of Business at Georgia State ...
Ebola Spread Could Spur Big Business Interruption Losses: AIR Worldwide
With an ongoing outbreak of Ebola in West Africa shows no sign of slowing, AIR Worldwide predicted business interruption losses in a number of areas, but questions whether existing coverage will be ...