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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Data & Research

Evolve or Die: More Than a Third of CEOs See Transformation as Path to Survival

More than a third of insurance industry chief executives believe that their companies won't be economically viable in a decade if their businesses continue running on the same course, a new survey ...

Fewer Companies Are Paying Ransoms to Hackers, Researchers Say

Fewer companies that are infected with ransomware are coughing up extortion payments demanded by hackers, according to new research from Chainalysis Inc. In findings published on Thursday, the ...

Investment Activities Don’t Cut It; Underwriters Create Value: ACORD

"Sustainable value creators" among the 100 largest property/casualty insurance carriers generated more value through underwriting than through investment activities over a 20-year study period, ...

Recession Early Warning: More Misleading Earnings Reports

In the United States, publicly traded companies are required to report their recent financial performance, whether good or bad, to the public. The accuracy of these reports is critical for investors, ...

Investing in Cheerful Chatbots To Boost Customer Service? Don’t Waste Your Money

Humans displaying positive emotions in customer service interactions have long been known to improve customer experience, but researchers at the Georgia Institute of Technology's Scheller College of ...

Financial Stress Harming Workers’ Mental Health: The Hartford

New research by The Hartford finds 63 percent of U.S. workers feel their financial stress has increased over the past year, and 56 percent say their financial stress ...

AmTrust: Mental Stress, Other Restaurant Injuries Up Since COVID

According to a new report by AmTrust Financial Services, while overall restaurant injuries are down, specific injuries, including crushing, fainting, inflammation, ...

Increase in Car Accidents? Blame Weather, Time of Day—Not Pot Decriminalization

Actuarial research released last week suggests that marijuana decriminalization is not associated with a notable increase in traffic accidents or accident severity. Temporal patterns of human ...

CFOs Overestimate Their Ability to Deliver Accurate Earnings Guidance

A new study from the University of Iowa finds that financial officers expect to continue issuing quarterly earnings guidance to analysts and investors despite risks and the criticism that it ...

Stereotypes Can Hold Middle-Aged Women Back at Work: Study

Even as they achieve more power and capability on the job, middle-aged women can be held back by a perceived lack of niceness, new research finds.

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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Laura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims Negotiation See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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