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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
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New FAA Protocol Addresses Helicopter, Plane Safety at Airports
U.S. Auto Safety Agency Deepens Probe into Tesla’s Self-Driving Technology

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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U.S. Home Insurance Prices Set to Keep Rising With Severe Weather
Iran War Potentially Raises Exposures for Terrorism, Political Violence Underwriters
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says

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Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
How Artificial Intelligence Is Changing Cyber Risk in 2026

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Content from Mick Noland

Mick Noland, Senior Vice President, MetLife Auto & Home, has served 25 years in property/casualty underwriting, product management, product development, pricing, marketing and call center operations. Before joining MetLife in May 2013, he held leadership positions with The Hartford, USAA and Nationwide.

How MetLife Is Tracking Customer Sentiment With Analytics

The property/casualty business provides countless examples of initiatives to leverage data and analytics to improve agency relations, new business acquisition, underwriting and rating, and claim ...

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Latest

  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
  • New FAA Protocol Addresses Helicopter, Plane Safety at Airports
  • U.S. Auto Safety Agency Deepens Probe into Tesla’s Self-Driving Technology
  • Questions Surround California DMV’s Lack of Reckless Driver Investigations
  • U.S. Home Insurance Prices Set to Keep Rising With Severe Weather
  • Iran War Potentially Raises Exposures for Terrorism, Political Violence Underwriters
  • Getting to the How and Why: AI Shows Its Work

Contributors

Gary McGeddyLessons From 25 Years Leading Accident & Health at Crum & ForsterKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersLaura BoettcherGender Balance as a Business StrategyDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the Mark See Our Contributors

Features

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

  • Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
The Progressive CorporationPGR$202.68up+0.75%
Enact Holdings, Inc.ACT$40.64up+0.54%
NI Holdings, Inc.NODK$13.02up+0.46%
Safety Insurance Group, Inc.SAFT$72.40up+0.46%
Root, Inc.ROOT$44.74up+0.34%
Company Symbol Close 1 Day Chg
TWFG, Inc.TWFG$18.22down-6.37%
Goosehead Insurance, Inc.GSHD$42.21down-6.20%
Kinsale Capital Group, Inc.KNSL$326.72down-6.20%
James River Group Holdings, Inc.JRVR$6.06down-5.46%
Kingsway Financial Services Inc.KFS$10.22down-4.84%
* As of March 19, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
  • 20,000 AI Users at Travelers

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