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  • Liberty Mutual Done with Fixing, On to Building
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Content from Mark Hollmer

AIG CEO Zaffino Urges Insurers to Plan for More Climate Change-Related Catastrophe Losses

AIG President and CEO Peter Zaffino urged the insurance industry to acknowledge that more frequent and severe catastrophe losses are likely here to stay, and plan accordingly. "We've never seen ...

InsurTech Lemonade Will Acquire Metromile in Acceleration of Auto Insurance Growth Plans

Digital insurer Lemonade plans to acquire pay-per-mile auto insurance startup Metromile in an all-stock transaction as it aggressively continues expansion plans. With the M&A agreement, the New ...

AIG CEO Zaffino Promises 2022 IPO for Portion of Life/Retirement Business

American International Group remains on track to sell of part of its Life & Retirement unit through an IPO in the first half of 2022, according to company President and CEO Peter Zaffino. Some ...

Chubb CEO Greenberg: More Than Climate Change Drives Climb in Natural Catastrophe Insured Losses

Chubb, like all P/C insurers, is seeing regular spikes in commercial and personal property insured losses due to increasingly costly natural catastrophes. Chubb Chairman and CEO Evan Greenberg said ...

Undaunted by COVID-19, P/C Insurers and Startups Embraced Innovation Instead

As the CEO and co-founder of digital MGA Koffie Labs, Ian White was initially New York-based. Then the coronavirus pandemic struck, spurring a creative rethinking about what a corporate headquarters ...

Chubb CEO Greenberg Acknowledges Hiring Challenges in Era of Post-COVID Job Turmoil

The coronavirus pandemic is driving millions of Americans to retire early or quit their jobs in a reassessment of their lives, leaving corporate America struggling to fill open positions. Chubb ...

Regulation, Technology Know-How Delay Embedded Insurance’s Full Potential: ITC 2021

Embedded insurance has made substantial gains in 2021, but the technology faces regulatory and other roadblocks that postpone its full potential, a panel of experts and industry insiders said during ...

To Some InsurTech Insiders, Chubb CEO Greenberg’s ‘Hype’ Label Misses Their Larger Purpose

Chubb CEO Evan Greenberg's recent comments poo-pooing InsurTechs' boasts of their powers of disruption and transformation drew polite and measured response from startup investors, advocates and ...

Government Can and Should Help Reduce Cybersecurity Risks: ITC 2021 Highlights

It's no secret that cyber insurance rates keep rising into the stratosphere. But the U.S. government can take specific actions to help reduce risk and stabilize the market, a former federal official ...

At ITC Vegas 2021, Chubb CEO Greenberg Put InsurTechs in Their Place

Many startups in the insurance world have long promised to transform every aspect of the industry they touch. Speaking recently before an audience of InsurTech entrepreneurs, Chubb CEO Evan Greenberg ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Chad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLaura BoettcherGender Balance as a Business StrategyLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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