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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Content from Mark Hollmer

PCI Panel: Carriers Should Encourage Flood Insurance Even Outside of a Hazard Zone

It might be time for carriers and agents to encourage their clients to buy coverage even if they're not living and working inside a flood zone. Such an action is long overdue, according to insurance ...

Chubb CEO Greenberg: New Lloyd’s Leader Neal Has His Work Cut Out for Him

Chubb President and CEO Evan Greenberg offered positive words about new Lloyd's of London CEO John Neal, though he cautioned that the venerable insurance marketplace has a long way to go to address ...

After Applied, Google ‘Definitely’ Looking for Other InsurTech Investments

Google is eager to invest in other insurance technology companies well beyond its newly announced minority stake in Applied Systems, a principal investor with the global search engine giant said on ...

Google Invests in Applied Systems, a Maker of Cloud-Based Software for Independent Agencies

Google's investment arm has purchased a minority stake in Applied Systems, an Illinois-based global provider of insurance technology and cloud-based software for independent agencies. Google has ...

New U.S. Law Places Greater Focus on Disaster Resilience, Though Shortfalls Remain

The U.S. government is starting to focus more on disaster resilience, rather than just responding to natural catastrophes when they occur – something long called for by the property/casualty ...

Clearcover Email Marketing Account Hacked, Used to Send ‘Hateful and Obscene’ Emails

A Clearcover email marketing account was hacked early Monday, exposing an undetermined number of client email addresses to "hateful and obscene" messages, the data-driven auto InsurTech startup ...

RenaissanceRe Non-Committal About Exploring ‘Strategic Alternatives’

A ReinaissanceRe shareholder's call for the company to explore a possible sale is drawing a non-committal response from management. TimesSquare Capital Management, an institutional management firm ...

Aspen Founder, CEO O’Kane to Depart in 2019; Brit Chairman Cloutier to Replace Him

Aspen Insurance Holdings Group Chief Executive Officer Chris O'Kane plans to step down in the 2019 first half, after investment manager Apollo Global Management LLC closes its $2.6 billion deal to ...

P/C Insurers See Trump Tariffs Spiking Costs for Auto and Home Coverage

As U.S. President Donald Trump's administration continues to slap tariffs onto all kinds of consumer products, property/casualty insurers are increasingly concerned how some of these actions will ...

The Hanover CEO Roche: Chaucer Sale Could Help Fuel Investment in Talent, Divisions, Select Acquisitions

The Hanover Insurance Group could use some of the $950 million it will make from selling its Chaucer international specialty business to fuel organic growth, pursue select acquisitions and hire top ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Leslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLaura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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