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  • Liberty Mutual Done with Fixing, On to Building
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Content from Jim Sams

Insurers Say Bad Driving, Inflation Among Factors Pushing Increase in Auto Loss Ratios

Auto insurers in the U.S. are coping with the largest direct loss ratio in 20 years because of factors that include historic inflation, a deterioration in driving ...

NCCI: Almost One-Quarter of COVID Claimants Suffer Prolonged Symptoms

Nearly a quarter of workers compensation claimants who were treated for COVID-19 experienced persistent symptoms or a relapse months later, according to a new study by the National Council on ...

Broken Infrastructure, Scattered Wreckage, Alligators Greet Claims Teams

Damaged infrastructure created new obstacles for claims adjusters responding to Hurricane Ian, along with widespread flooding, damaged cellphone towers and even an occasional alligator. Sedgwick ...

Vermont High Court: COVID Virus, Like Cat Urine, Can Cause Physical Loss

Citing decisions that found insurance coverage was owed for contamination caused by cat urine and gasoline vapors, the Vermont Supreme Court broke from courts across the nation and found that ...

Fire a Growing Risk to Shipping Because of Lithium-Ion Batteries, Allianz Says

Fire has always been a peril for shipping, but the advent of lithium-ion batteries has elevated the risk to the point that it now is the most expensive cause of loss for the industry, according to a ...

Calif. Emission-Free Mandate Presents New Risks for Auto Insurers

A state mandate in California that will require all cars sold after 2035 to be emission free presents a formidable challenge for auto insurers to properly price and fully understand the risks ...

COVID Impacts Linger in Courtrooms, Often a Disadvantage for Defendants

Courts have reopened and trials have resumed, but the impacts of COVID-19 continue to linger in the judicial system, a panel of claims litigation experts said during the Combined Claims Conference on ...

S.C. Joins 3 Other State Supreme Courts, Rules No Coverage for COVID-19 Shutdown

The South Carolina Supreme Court on Wednesday became the fourth state high court in the nation to rule that the virus that causes COVID-19 cannot cause a direct physical damage or loss covered by a ...

Opposing Stories from Insurers, Consumer Groups On Smoke Damage

Insurers and consumer advocates are conveying conflicting messages as both try to focus public attention on smoke damage claims. Mercury Insurance issued a press release Friday warning that an ...

Calif. Court Breaks String of COVID Biz Interruption Case Wins For Insurers

A California appellate court broke from its sister jurisdictions—as well as state and federal courts across the nation—and ruled that a hotel owner's lawsuit seeking coverage for a COVID-19 ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Daniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLaura BoettcherGender Balance as a Business StrategyLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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