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  • Liberty Mutual Done with Fixing, On to Building
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Content from Don Jergler

Activist Group Says U.S. Insurers Trying to Weaken Climate-Related Regulations

A number of businesses within the U.S. insurance sector are trying to weaken or delay emerging climate-related insurance regulation at federal and state levels, according to climate think tank ...

Report Forecasts ‘Above-Normal’ U.S. Wildfire Season, Worse in Drought-Plagued West

The U.S. has in store an "above-normal" wildfire season if a prediction out on Wednesday from fire weather experts holds true – "intense" may be a better word for the expectations in Western ...

Actuaries: Climate Change, More WUI Building Worsening U.S. Wildfires

Increasingly large and dangerous wildfires are being driven by the effects of climate change and more building in the wildland-urban interface (WUI), and while that notion may not be entirely new, ...

New CEO at Comp Carrier Pinnacol Set to Deal with Workforce Changes

John O'Donnell picked an interesting time to change jobs. The way the world works is radically changing, and just as the pandemic—apparently—wanes, he's taking the helm of a large workers ...

Report Shows Wyoming, Idaho Have ‘Disproportionate Risk’ from Wildfire

Lately, when people say "wildfire," California is probably the first state that comes to mind. But a new report should concern people living in a few other Western states that aren't often mentioned ...

California Orders Carriers to Refund Premiums to Drivers, Businesses Slammed by COVID-19

California Insurance Commissioner Ricardo Lara on Monday ordered insurance companies to return insurance premiums to consumers and businesses and provide financial relief during the COVID-19 ...

FEMA Pursues California Utility Giant for $4B Owed in Past Wildfires

A regional director for the Federal Emergency Management Agency on Monday said FEMA is going after California utility giant Pacific Gas & Electric for $3.9 billion owed the government due to ...

Arch Insurance Asserts Policy Exclusion Frees It From Covering USC’s $215M Sex Abuse Settlement

Arch Specialty Insurance Co. is arguing in a recently filed a lawsuit that it shouldn't have to cover the University of Southern California's $215 million settlement in a case where the school's ...

California’s New Data Privacy Law Could Be a Game-Changer

As the nation's most far-reaching data privacy law, California Consumer Privacy Act (CCPA), is set to begin Jan. 1, 2020, businesses and their insurers are preparing for a new era in cyber liability. ...

S&P Will Issue ‘Environmental, Social and Governance’ Evaluations for Insurance, Other Sectors

If you're among those who regard "environmental, social and governance" as just another in a long line of trendy buzz-phrases, then you may want to rethink. ESG standards, which companies use to ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Daniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLaura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims Negotiation See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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