Content from Denise Johnson
Denise Johnson is a freelance journalist based in Arizona. She is also the former editor of Claims Journal. Reach her at denisehjohnson@yahoo.com.
Working Moms Could Reduce Insurance Industry Staffing Frustration
In an exclusive interview with our sister publication Claims Journal, Dhara Patel, president of the P&C Division at American Claims Management, offers insight into the untapped market of working ...
Using Graph Analysis to Root Out Complex Fraud Rings
A new form of predictive analytics offers the ability to detect fraud committed by a group or ring in real time. According to Philip Rathle, vice president of products for California-based Neo4j, ...
Sharing Economy, New Technology Pose Challenges for Insurers
Emerging risks associated with the sharing economy and new technology pose new challenges for insurers, according to members of the International Association of Claim Professionals (IACP) who sat ...
‘Unicorn’ Startups in the Crosshairs; New Risks Possible for D&O Insurers
Underwriters of directors and officers (D&O) liability insurance should keep an eye on the increased scrutiny of "unicorn" technology firms by aggrieved shareholders and securities regulators, ...
Commercial Auto Claims Spike: Blame Safer Vehicles, Distracted Drivers
Earlier this year, Fitch Ratings reported that the commercial auto insurance market suffered its fifth consecutive year of underwriting losses in 2015. The commercial auto combined ratio averaged 106 ...
IACP Conference Report: Social Media’s Impact on Incidents Involving Police Use of Deadly Force
In an exclusive interview with our sister publication Claims Journal, Brian Gainer, a presenter at this year's annual International Association of Claim Professionals' conference held recently in ...
IACP Conference Report: Claims Has to Up Its Game to Attract New Hires
With the expected exodus of thousands of skilled claims professionals within the next few years, concern is growing among insurers about how to best address the need for experienced claims employees. ...
Climate Change Produces New Insurance Challenges All Around
Climate change is creating insurance challenges in multiple ways. The National Climate Assessment, a report released by the U.S. Global Change Research Program argues that climate change increases ...