Chubb’s Chief Culture Officer Leads by Example

Holding the position of chief culture officer is no easy task. It takes flexibility, empathy and an inherent ability to listen—to both what is said and unsaid. With a background in retail banking, ...

Adjuster Licensing Requirements Onerous, Costly

How many states require licensing of staff and/or independent adjusters? As a carrier or an adjusting firm, if you don't know, you just might be in violation. Currently, 34 states require independent ...

CEOs Must Know Tech

As a CIO turned president and CEO of Acuity Insurance, Ben Salzmann said there were some things that hindered his career path to the top. "Yes, in some ways things have improved, because CEOs have ...