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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
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New FAA Protocol Addresses Helicopter, Plane Safety at Airports
U.S. Auto Safety Agency Deepens Probe into Tesla’s Self-Driving Technology

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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U.S. Home Insurance Prices Set to Keep Rising With Severe Weather
Iran War Potentially Raises Exposures for Terrorism, Political Violence Underwriters
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says

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Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
How Artificial Intelligence Is Changing Cyber Risk in 2026

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Content from Dan Epstein

Dan Epstein is Chief Executive Office of ReSource Pro, a global provider of operational solutions for insurance organizations. After joining ReSource Pro as Vice President of Business Development in 2005, Epstein became CEO just a year later, leading it from a small startup to a company with 8,000 employees in delivery centers in the U.S., China and India. Epstein has degrees from Columbia Business School and the London School of Economics, served in the military in the Israel Defense Forces, conducted economic research in East Africa, performed international trade work in the U.S. House of Representatives, and served as Vice Chair on the board of the World Future Society. Reach him at Dan@ReSourcePro.com.

That Insurance Talent Crisis? It’s a Global Knowledge Opportunity

Over the next 15 years, 50 percent of the current insurance workforce will retire. It's a jarring number. This leaves more than 400,000 open positions unfilled, according to the U.S. Chamber of ...

CEO Reflections: Business Lessons From COVID-19, One Year Later

If COVID-19 has taught us any important business-related lesson in 2020, it is the importance of being agile. More than a mere business practice, this agile philosophy of quickly adapting to ...

InsurTechs Will Not Shape the Industry’s Future Alone

InsurTech was once the Wild West of the insurance industry. Many of InsurTech's early players came from outside insurance after observing the industry struggle to deliver what was, in their view, a ...

Write Here, Right Now: How AI Can Amplify Your Business Results

Here's something we typically hear from frustrated underwriting managers:

• "We bind around 12 percent of our submissions, but our underwriters review 100 percent of ...

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Latest

  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
  • New FAA Protocol Addresses Helicopter, Plane Safety at Airports
  • U.S. Auto Safety Agency Deepens Probe into Tesla’s Self-Driving Technology
  • Questions Surround California DMV’s Lack of Reckless Driver Investigations
  • U.S. Home Insurance Prices Set to Keep Rising With Severe Weather
  • Iran War Potentially Raises Exposures for Terrorism, Political Violence Underwriters
  • Getting to the How and Why: AI Shows Its Work

Contributors

Leslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLaura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkGary McGeddyLessons From 25 Years Leading Accident & Health at Crum & Forster See Our Contributors

Features

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

  • Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
The Progressive CorporationPGR$202.68up+0.75%
Enact Holdings, Inc.ACT$40.64up+0.54%
NI Holdings, Inc.NODK$13.02up+0.46%
Safety Insurance Group, Inc.SAFT$72.40up+0.46%
Root, Inc.ROOT$44.74up+0.34%
Company Symbol Close 1 Day Chg
TWFG, Inc.TWFG$18.22down-6.37%
Goosehead Insurance, Inc.GSHD$42.21down-6.20%
Kinsale Capital Group, Inc.KNSL$326.72down-6.20%
James River Group Holdings, Inc.JRVR$6.06down-5.46%
Kingsway Financial Services Inc.KFS$10.22down-4.84%
* As of March 19, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
  • 20,000 AI Users at Travelers

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