Viewpoints
Understanding Terminology
Core IT: The systems that provide core insurance functionality including policy administration, claims and billing. Many times these systems are old and are difficult to modify. Change is done using ...
Preparing Your Organization for Digital Transformation
There is little consensus in the insurance industry on what exactly is included in "digital strategy." Most insurers typically mean agent portals, customer portals, corporate sites and online ...
Swiss Re Exec Reports: There’s a Perfect Storm Brewing
There's an irony in the term "perfect storm" that insurers understand better than anyone. Not only do we help policyholders recover from them, but we may be in for one of our own. Like shifting winds ...
What Carriers Want From Core Systems Transformations
Insurance carriers are making an unprecedented investment in transforming their policy, billing and claims systems and processes. This is a unique period where the convergence of aging legacy ...
How to Develop a Robust Risk Appetite Statement
In a recent Own Risk and Solvency Assessment webinar conducted by FTI Consulting, more than 50 percent of attendees stated they had not adequately defined risk appetite as part of their ORSA ...
What Insurance Agents Want from Carriers
Agents like what they get already but see room for improvement in field operations, agent education and marketing support provided by carriers, according to a 2014 national survey of more than 1,400 ...
The Evolution of the CIO: More Opportunities Ahead
The theory of evolution is a funny thing. It's widely accepted as scientific fact and the way of things, yet it can't be proven or disproven emphatically. Much the same might be said of the position ...
Silicon Valley Veteran Shaking Up Vertafore
Vertafore is forging new partnerships and shaking up how it develops and deploys new products. A big reason behind these efforts is Greg Wright, the company's new senior vice president of Agency ...