Executive Viewpoint
Aspen CEO Opinion: Blue Marble Launches in White Space
According to the World Bank, 12.7 percent of the population earns below $1.90 per day. This segment of the population is underserved and it has been estimated that insurance coverage could extend to ...
Why a Five-Hour Workday May Make Sense
The American workforce has become lazy. I estimate, conservatively, that knowledge workers are four times as efficient as they were 20 years ago. That's why I moved my company to a five-hour workday ...
Measuring Casualty Cat Risk: What Underwriters and Actuaries Miss and Why
Last month, I was invited to speak at the Casualty Actuarial Society Loss Reserving Seminar in Chicago, where I had the opportunity to challenge the existing techniques designed to measure ...
CEO Viewpoint: Challenge of Disruption Awakens a Sleeping Giant
This is a fascinating time to be working in the insurance industry. The technological and social changes that are taking place are transforming the world around us and changing how we do business. ...
Finance CEOs Should Take Pay Cuts to Win Back Trust: Lloyd’s CEO Beale
Finance executives should consider slashing their own paychecks as the U.K. works to exit the European Union in order to win back the trust of people who have lost faith in large businesses, ...
An Open Letter to My Younger Self: Leadership Tips and Career Advice
FROM THE ARCHIVES: A VINTAGE CARRIER MANAGEMENT ARTICLE FROM 2016. Some lessons were tougher than others to relate to and absorb, and some were simpler and more straightforward. But I made it my ...
S&P Conference Report: Brexit Burden Unwelcome, Industry CEOs Say
While insurers and reinsurers will be able to deal with the aftermath of an exit of the U.K. from the European Union, the time and cost involved are unwelcome intrusions to the business, executives ...
Insurers Could Learn From Amazon About Customer Satisfaction
Amazon.com scored its sixth annual victory in the 24/7 Wall Street Customer Service Hall of Fame last year, with 59 percent of customers reporting that they received excellent customer service from ...